General Responsibilities:
- Accountable for development and execution of key account sales plan for assigned accounts in Indonesia & Malaysia, contribute to budget and business planning processes.
- Establish and maintain sustainable long-term business relationships with assigned accounts, influencers, and external partners, and understand their pain points, decision making drivers, and opportunities.
- Coordinate technical service, marketing, logistics, customer service teams to support assigned territory and customers.
- Manage the sales budget and planning at the assigned key accounts. Manage proper stewardship of Novus resources with close adherence to annual budget, investigate cost efficiencies as identified.
- Build and maintain close relationships with customers to understand challenges and decision making drivers.
- Participate in preparing forecast sales volumes for all product/channels for assigned accounts.
- Manage CRM platform to monitor customer activity and team progress toward sales budget goals.
- Adhere to the Novus Management System (NMS), Novus Integrity System (NIS) and all policies and procedures related to position assignment.
- Other Tasks assigned by manager or the company.
Key Knowledges / Skills Required
- 5+ years of experience in animal or feed industry. Advanced degree (MS/MBA) or Bachelor's degree and 10 years of related experience
- Possesses and applies comprehensive knowledge of account management to the completion of complex assignments.
- Proven expertise in animal protein and food industries, animal nutrition and health businesses.
- Strong cross functional skills to effectively work with colleagues, manage conflict, negotiate effectively, and achieve desired results.
- Sales and marketing experience and multicultural business knowledge to act on competitive landscape and market opportunities.
- Recognized expertise in developing business strategies that successfully and consistently achieve sales targets for key accounts.
- Ability to conduct complex situational analysis and quickly determine course of action in response to customer problems.
- Ability to establish, grow and manage long-term relationships with customers for optimum results.
- Strong leadership skills to set direction and collaborate across the region to determine critical areas of focus for key accounts.
- Fluent in local language and English
Cross Functional Collaborations Needed:
Marketing, Finance, Operations, Supply Chain, Regulatory, Technical Services
