Sr. Account Manager, Enterprise

Who we are:

Founded in 1994, PT Indointernet Tbk (Indonet) is one of Indonesia's pioneering digital infrastructure companies, providing connectivity, cloud, managed services, and data center solutions to enterprises across the country.

Over the years, Indonet has played an important role in supporting Indonesia's digital transformation by delivering reliable and scalable technology solutions that help businesses operate and grow in an increasingly connected world.

Today, Indonet is part of Digital Edge, a leading data center platform in Asia backed by global infrastructure investors. Together, Indonet and Digital Edge are strengthening digital infrastructure capabilities across the region to support the growing demands of enterprises, cloud providers, and the digital economy.

Our Values:

• Respect: We embrace diversity and collaboration
• Innovation: We share ideas and solve problems
• Grit: We are driven and determined
• Excellence: We optimize for success
• Responsibility: We do what's right for our people and the planet

What we need:

The Account Manager – Enterprise Sales is responsible for driving business growth by managing and developing Enterprise accounts across the following industry segments:

• Financial Services Industry (FSI) – Banking & Insurance
• Oil & Mining
• Transportation
• Hospitality
• Healthcare
• Education

This role is responsible for maintaining customer relationships, acquiring new customers, identifying new business opportunities, and generating revenue through the company's ICT, connectivity, cloud, data center, and managed service solutions.

Key Responsibilities:

• Develop new business opportunities across Enterprise market segments, including FSI (Banking & Insurance), Oil & Mining, Transportation, Hospitality, Healthcare, and Education.
• Build and maintain strong relationships with existing customers to ensure customer satisfaction and retention.
• Identify customer business needs and propose appropriate ICT, connectivity, cloud, data center, and managed service solutions.
• Generate new revenue through new customer acquisition, upselling, and cross-selling opportunities.
• Build, manage, and maintain a healthy sales pipeline to achieve sales targets.
• Conduct customer meetings, presentations, solution discussions, and business reviews.
• Manage the end-to-end sales process from prospecting, qualification, proposal, negotiation, to contract closing.
• Coordinate with Presales, Product, Operations, Finance, and other internal stakeholders to deliver the best customer solutions.
• Prepare sales forecasts, pipeline reports, account plans, and business updates.
• Monitor market trends, competitor activities, and industry developments to identify potential business opportunities.
• Ensure timely follow-up on customer inquiries and maintain a high level of customer service.

The successful candidate:

• Bachelor's degree in Business, Management, Information Technology, Telecommunications, or a related field.
• Minimum 3–5 years of experience in Enterprise Sales within the ISP, ICT, Telecommunications, Cloud, Data Center, or Technology industry.
• Proven track record of achieving or exceeding sales targets.
• Strong understanding of cloud technologies (Public, Private, Hybrid Cloud).
• Experience in managing Enterprise accounts and handling complex sales cycles.
• Strong understanding of ISP, Connectivity, Cloud, Data Center, Managed Services, and ICT solutions.
• Strong network within Enterprise customers, preferably in FSI, Oil & Mining, Transportation, Hospitality, Healthcare, or Education sectors.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Strong business acumen with the ability to identify customer needs and recommend appropriate solutions.
• Self-motivated, target-oriented, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office and CRM/Sales Management tools.