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Spares / RMA Manager

Spares / RMA Manager

ITARMI
3-5 Years
Not Disclosed
  • Posted 6 hours ago
  • Be among the first 10 applicants

Job Description

We're hiring a Spares / RMA Manager for a large-scale GPU/HPC data centre in Jakarta, Indonesia

When a GPU fails at 2 a.m., the right part needs to already be on the shelf. That's your world. You'll own the spares inventory and the full hardware return process, making sure engineers have what they need, when they need it.

What you'll do:

Manage on-site spares: stock levels, reorder points and storage

Run end-to-end RMAs with top OEMs: NVIDIA, Dell, HPE and Supermicro

Track failure trends and turnaround times, and report insights to ops leads

Keep the asset register and CMDB accurate

Coordinate shipments, logistics and customs paperwork

What you bring:

  • 3–5 years in IT asset, spares or RMA management (data centre or field services)
  • Hands-on experience with OEM RMA processes and portals
  • Strong CMDB / asset tool skills (e.g. ServiceNow)
  • Solid knowledge of server, GPU and network hardware
  • A sharp eye for detail and good English

  • Bonus points for: Bahasa Indonesia, NVIDIA DGX/HGX experience, knowledge of Indonesian import/export and customs, or ITIL / ITAM certification

    Jakarta (on-site, data centre)

    12-month contract, renewable

    Monday to Friday, 09:00–17:00

    Interested Apply now or send your CV to [Confidential Information] — we'd love to hear from you!

    #Hiring #JakartaJobs #DataCentre #RMA #ITAssetManagement #GPU #HPC #NVIDIA #ServiceNow #IndonesiaJobs #ContractJobs

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    Key Skills

    CMDB asset tool skills

    OEM RMA processes and portals

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