Solution Business Partner SME

Company Description Hypernet Technologies, founded in 2007 as PT Hipernet Indodata, is a leading Managed Service Provider (MSP) offering fully tailored information and technology services across Indonesia. The company delivers internet connectivity, IT infrastructure, integrated systems, unified communication, cloud solutions, and professional services to more than 4,700 customers in diverse industries. Hypernet Technologies collaborates with global technology partners such as Microsoft, Huawei, Cisco Meraki, Engenius, and Ruckus to ensure high-quality, reliable solutions. With national-scale infrastructure coverage and up to 40 Gbps international network capacity via direct submarine fiber optic cable to a data center in Singapore, the company provides customers with stable, high-speed services. This strong technical foundation enables Hypernet Technologies to support organizations in navigating continuous digital transformation.

Role Description The Solution Business Partner SME is a full-time, on-site role based in Jakarta, Indonesia. This position is responsible for collaborating with customers to understand their business challenges and translating them into tailored technology solutions that align with Hypernet Technologies service portfolio. The role involves conducting solution assessments, preparing proposals, and leading solution presentations and demonstrations to key stakeholders. The Solution Business Partner SME will work closely with sales, product, and technical teams to design end-to-end solutions, ensure feasibility, and support deployment planning. Daily activities include gathering requirements, analyzing customer environments, developing business cases, and providing subject matter expertise throughout the sales cycle and post-implementation review.

Qualifications

• Strong solution design and consulting skills, with experience mapping business needs to managed services, cloud solutions, connectivity, and integrated systems.
• Ability to conduct requirements analysis, develop business cases, and create clear, structured solution proposals and presentations for technical and non-technical stakeholders.
• Understanding of networking, IT infrastructure, cloud platforms, and enterprise communication technologies, preferably with exposure to MSP environments.
• Experience building and maintaining customer relationships, collaborating with sales and technical teams, and driving solution adoption and customer satisfaction.
• Excellent communication, negotiation, and presentation skills, with fluency in English and Indonesian being highly beneficial.
• Strong analytical and problem-solving abilities, with a proactive and detail-oriented approach to solution delivery and documentation.
• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field; relevant professional certifications (e.g., networking, cloud, or vendor-specific) are an advantage.
• Prior experience in solution consulting, pre-sales engineering, or business partner roles within technology or telecommunications companies is preferred.