The Critical Facilities Maintenance Technician develops creative approaches to keeping operational costs to a minimum, improves efficiency, and implements new strategies.
Key Roles and Responsibilities:
- Mechanical responsibilities includes chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
- Electrical responsibilities includes electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
- Fire Life Safety responsibilities includes wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
- Tests performance of electromechanical assemblies and electronic voltmeters.
- Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
- Inspects parts for surface defects.
- Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
- Aligns, fits or assembles component parts, using hand or power tools.
- Operates, monitors, maintains, and responds to abnormal conditions in facilities systems.
- Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
- Analyses systems to ensure best practices for both internal and external customers.
- Provides feedback to relevant teams on the effectiveness of existing standards and processes.
- Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
- Works with relevant teams to track and complete an aggressive preventive and predictive maintenance program.
- Ensures data centre operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
- Manages systems to avoid unplanned customer-impacting events.
- Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
- Performs other duties as assigned.
- Ensures a regular, predictable attendance which is essential to satisfactory performance.
Knowledge, Skills and Attributes:
- Understanding of the mechanical, electrical, and fire life safety systems used in a data centre environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS, ATS PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems
- Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
- Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
- Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems
- Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal
- Excellent communication skills, both written and oral
- Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
- Ability to communicate effectively with customers and internal staff and effectively work in team environment
- Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
- Ability to learn quickly and address issues as they arise during normal working hours or after hours.
- Ability to operate in and promote a rigorous process-driven team environment
- Ability to logically analyze and solve problems
- Ability to effectively multi-task multiple projects
- Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.)
- Ability to operate electrical tools such as a multi-meter or infrared camera
- Ability to operate a forklift
- Must be comfortable working in a high stress, fast paced environment with shifting priorities.
- Must be able to work on a shift which may require nights, holidays, and some weekends.
- Possess critical thinking and complex problem solving skills
Academic Qualifications and Certifications
- Relevant high school diploma or equivalent required
- Relevant advanced qualification or equivalent work related experience required
- Relevant certifications such as:
- CPR/First Aid and NFPA70E Certification (can be gained during course of employment)
- Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required
Required Experience
- Solid demonstrated experience in a similar role gained within a data centre facilities environment
- Solid demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data centre, hospital, semi-conductor, or power plant)
- Relevant demonstrated experience as a critical facilities maintenance team leader
- Solid demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
- Chilled Water Systems
- Large Centrifugal Chillers
- Cooling Towers
- Heat Exchangers
- Water Treatment Systems
- VFD's and Pumps
- HVAC equipment
- CRAC/CRAH's
- Humidification Systems
- Water heaters
- Water/Air filters
- BMS and PLC Controls
- Emergency Standby Diesel Generator Systems
- Fuel/Oil systems,
- 480/277 and 208/120 electrical generation and distribution
- Static UPS Systems
- Double Interlock Pre-Action Systems
