Sharepoint Developer

Responsibilities

• Provide basic technical support (first-level support) to EDMS users.
• Assist with EDMS system administration, including the registration/addition of new users.
• Assist users with document uploading, searching, classification, and retrieval processes.
• Follow up on user-reported issues and document them in the ticketing system or internal log.
• Conduct regular monitoring of the EDMS, including service availability and document integrity.
• Assist with document migration processes when required.
• Support training or user awareness sessions on EDMS usage for new users.
• Assist in preparing monthly reports related to system usage, storage capacity, and document statistics.

Requirements

• Minimum 3 years of experience in the management or technical support of Electronic Document Management Systems (EDMS).
• Understanding of basic EDMS concepts, including document classification, metadata, document versioning, access control, and approval workflows.
• Basic knowledge of application system administration, including user management, access rights, and basic configuration.
• Ability to use reporting tools or basic queries (e.g., basic SQL) to support document searching and tracking.
• Familiarity with EDMS platforms such as Oracle EDMS, SharePoint, or similar systems.
• Ability to work accurately, neatly, and systematically, particularly when handling sensitive data/documents.
• Understanding of document and information management standards, such as records retention, folder structures, and file formats.