Job Description
Daily Settlement Payment In and Payment Out Transaction
- Conduct rigorous reconciliation between bank statements (actual funds received) and internal transaction logs to ensure 100% data integrity before fund release.
- Calculate and settle accurate margins, Merchant Discount Rates (MDR), and applicable fees for each merchant account balance.
- Prepare, validate, and upload bulk payment files to initiate transfers to merchant bank accounts or internal balances according to specific settlement cycles
- Guarantee that all fund distributions adhere to the Service Level Agreements (SLA) defined for each payment method (VA, E-Wallet, QRIS, Retail).
- Verify and ensure that settlement transactions are executed to the correct destination account in accordance with the registered settlement destination.
Cash Flow and fund Management
- Conduct liquidity monitoring of account balances across multiple bank channels to ensure adequate liquidity for daily outbound disbursements
- Identify potential funding gaps and collaborate with the Treasury team to execute inter-account transfers, mitigating the risk of settlement failures.
Stakeholder Management & Issue Resolution
- Liaise with internal departments and external stakeholders to ensure smooth financial operations and resolve escalated issues.
- Monitor the full transaction lifecycle, including inbound payments and disbursements, to identify and resolve anomalies promptly
Process Optimization
- Analyze the current settlement workflow to find manual pain points and propose automation or better Excel macros/SQL scripts to the Lead
Procedure Administration and Governance
- Author and maintain the Standard Operating Procedures (SOPs) for all special ops activities and ensure it is updated
Requirements:
- 3–5 years of experience in corporate operations, corporate banking, or financial operations in fintech or bank
- Hands-on experience with bank reconciliation, cash management, and payment processing
- Extremely meticulous and process-driven — able to spot discrepancies in large data sets and flag issues proactively
- High sense of urgency — comfortable operating at a fast pace with tight daily deadlines
- Proficient in Excel / Google Sheets for reporting and data management
- Strong written communication skills — able to write clear, structured SOPs and reports
- Comfortable working in a startup/scaleup environment with evolving processes
- Willing to follow shifting working arrangement
