Service Pre-Sales Executive

Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.

With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you'll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you'll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.

Job Title: Service Pre-Sales Executive

Location: Bintan, Indonesia

Direct Manager: Service Manager

Key Responsibilities:

• Prepare and manage service quotations using the company's quotation system.
• Respond to customer inquiries and provide service-related information in a timely manner.
• Follow up on quotations and sales opportunities to maximize conversion rates.
• Proactively engage customers for preventive maintenance and other service offerings.
• Coordinate with vendors and internal teams to support service sales activities.
• Maintain accurate records, generate reports, and achieve assigned KPIs and targets.

Key Requirements:

• Diploma or Bachelor's Degree in Business, Science, Engineering, or a related field.
• Experience in sales, sales support, or customer service is an advantage. Fresh graduates are welcome to apply.
• Proficient in English, both oral and written.
• Strong communication, interpersonal, and customer relationship management skills.
• Proficient in Microsoft Office applications.
• Organized, detail-oriented, self-driven, and able to manage multiple tasks effectively.
• Able to work independently and collaboratively in a team environment.
• Willing to work in a shift schedule of 2:00 PM – 11:00 PM (WIB).