Service Desk Engineer (IT Support)

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Early Applicant

Job Description

Responsibilities

Provides day-to-day support for business related IT to end-users
Installation and configuration of Computer, OS, Printers, and Application
Analyze and diagnose technical issues and give fast problem resolution
Troubleshoot and resolve issues related to computer hardware, software, networks, & printers
Create report and technical documentation for IT environment

Requirements

Bachelor's degree in Engineering (Computer/Electrical/Telecommunication), Computer Science/ Information Technology
Familiar with IT Infrastructure hardware, software and networking
Have good knowledge about Microsoft product and cloud services
Good analytical skills and passionate to learn new technology
Good communication & interpersonal skills, English is an advantage