Service Coordinator (Mandarin Speaker)

Job Descriptions

• Responsible for reviewing service documents submitted by distributors and service personnel.
• Process after-sales inquiry forms sent by the call center.
• Analyze system service-related data, process and quote out-of-warranty requests through the system, and close the loop.
• Track the completion status of regional service indicators.

Requirement:

• Associate degree or above, able to read and write Chinese;
• Proficient in computer operation and office software.
• Priority will be given to candidates with experience in working with construction machinery.
• Willing to be placed at Marunda, Cilincing, North Jakarta