Service Advisor

Kia West Bromwich

Job Summary

Date posted: 28 April 2026

Pay: £32,000 OTE per year

Job Description

Ready to Take Your Career to the Next Level

At Brindley Kia West Bromwich, we're not just offering a job — we're offering the opportunity to be part of a fast-paced, customer-focused environment where no two days are the same. We are looking for an experienced Service Advisor who thrives on delivering outstanding customer experiences, enjoys working in a busy dealership, and takes pride in being the face of the business. If you're driven, organised, and love working with people, this is your chance to join a team that genuinely values performance, energy, and attitude.

What You'll Be Doing

This is a key front-of-house role where you'll be right at the heart of the customer journey:

• Welcoming customers and creating a professional, positive first impression
• Managing vehicle bookings for service, maintenance, and repair
• Working closely with the workshop to ensure smooth, efficient scheduling
• Keeping customers informed every step of the way — building trust and confidence
• Identifying additional work and gaining authorisation in a professional manner
• Delivering a seamless handover experience that leaves customers wanting to return
  
  

What We're Looking For

We want someone who stands out — someone who brings energy to the team and takes ownership of their role:

• Previous experience as a Service Advisor would be advantageous
• A natural communicator who builds rapport with ease
• Highly organised with strong attention to detail
• Confident working in a fast-paced, target-driven environment
• Professional, well-presented, and motivated to succeed
• Experience using dealer systems such as Pinnacle/Pinewood is advantageous
  
  

Why Join Us

The Brindley Group has been building careers since 1931 — and we're still growing. With over 300 employees across 13 dealerships, we offer more than just a role — we offer progression, development, and the chance to be part of a business that rewards hard work and commitment.

At Brindley Kia, you'll be part of a team that:

• Supports each other
• Celebrates success
• Takes pride in delivering exceptional service every single day
  
  

What You'll Get

• Company pension
• Employee discounts
• Life insurance
• Ongoing training and career development
• A busy, energetic working environment where you can truly make an impact
  
  

Think You've Got What It Takes

If you're ready to bring energy, professionalism, and a customer-first mindset to a thriving dealership, we want to hear from you.

Apply now and be part of something bigger.

Work Location: In person

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