Senior Supply Chain Manager

Supply Chain Manager - Indonesia

Join a rapidly growing business as a key member of the Indonesia Leadership Team, driving end-to-end supply chain excellence, strategic planning, and high-impact collaboration across commercial, logistics, and regional functions. This role offers strong career development opportunities, including potential progression into regional supply chain leadership.

Key Responsibilities

* Develop and maintain strong partnerships with internal and external stakeholders to maximize operational effectiveness and business performance

* Act as the central point of contact between commercial teams, 3PL providers, distributors, and regional supply chain leaders

* Supervise and guide the supply chain team, ensuring alignment with business objectives and cross-functional strategies

* Tailor supply chain solutions to evolving business needs, ensuring responsiveness, agility, and continuous improvement

* Analyse supply chain performance, prepare executive reports, and present accurate forecasts to local and regional leadership

* Negotiate service agreements and ensure timely, compliant, and cost-effective execution across all supply chain activities

Strategic Supply Chain Management

* Lead the end-to-end supply chain for Indonesia, covering demand forecasting, supply planning, import, warehousing, distribution, and customer fulfilment

* Develop and implement supply chain strategies that strengthen product availability, customer service levels, and business continuity

* Ensure compliance with BPOM, Customs, MOH, GDP standards, and global/regional supply chain policies

* Drive continuous improvement initiatives focused on efficiency, lead-time reduction, process optimisation, and innovation

Demand & Supply Planning

* Lead and improve the S&OP process, collaborating closely with Sales, Marketing, and Finance

* Deploy S&OP in-market and enhance demand planning accuracy for both sell-in and sell-out

* Manage replenishment with SEA-RDC to maintain optimal stock levels while minimizing obsolescence

* Support the commercial team on new product launches, forecasting, phase-in/phase-out management, and promotion planning

* Monitor key KPIs: Forecast Accuracy, Service Level, Inventory Turns, and Working Capital

Import & Logistics Management

* Oversee the complete import process, ensuring documentation accuracy and regulatory compliance

* Coordinate with freight forwarders, customs brokers, and 3PL partners to achieve reliable OTIF performance

* Lead warehousing and distribution operations in accordance with GDP standards

* Implement logistics KPIs to track service, cost, and quality performance

Customer Fulfilment

* Ensure excellent customer service through timely deliveries, accurate documentation, and proactive communication

* Manage escalations, conduct root-cause analysis, and drive corrective actions to prevent future disruptions

* Support key commercial activities including launches, transitions, and promotional cycles

People Leadership & Team Development

* Lead, develop, and mentor a team

* Set goals, KPIs, and capability development plans

* Foster a collaborative, high empathy, family culture team environment where coaching and motivation are central

Budget, Compliance & Reporting

* Manage transportation, warehousing, and operational budgets to deliver cost-effective performance

* Ensure compliance with SOPs, BPOM regulations, import requirements, and internal audit standards

* Present monthly supply chain performance to local and regional leadership

* Maintain accurate data and reporting in SAP/ERP, Power BI, and planning systems

Candidate Profile

Essential Experience & Skills

* 7-10 years experience in Supply Chain, Logistics, or Production Planning, preferably in pharmaceutical or FMCG

* Strong expertise in S&OP, demand/supply planning, and end-to-end supply chain operations

* Proficiency in SAP/ERP systems and advanced Excel or Power BI (automation & dashboarding experience preferred)

* Excellent analytical skills, problem-solving ability, and attention to detail

* Strong communication skills in English and Bahasa Indonesia

* Ability to lead teams, influence stakeholders, and make decisions under pressure

Soft Skills & Culture Fit

* High empathy, collaborative mindset, and ability to guide a junior, close-knit team

* A hands-on working manager who leads by example

* Strong stakeholder engagement and relationship-building capability

* Adaptability, resilience, and a growth-oriented mindset

What We Offer

* Member of the Indonesia Leadership Team

* Direct exposure to regional supply chain leadership (SE Asia)

* Accelerated career path - potential to progress into Supply Chain Head (SE Asia or larger markets)

* Opportunity to shape a growing business and build process excellence

* Meaningful impact on both local and regional supply chain strategies

Desired Skills and Experience

Strategic Supply Chain Management