MSC Mediterranean Shipping Company is a global business engaged in the shipping and logistics sector. Present in 155 countries, MSC facilitates international trade between the world's major economies, and among emerging markets across all continents.
Founded in 1970 and headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. A world leader in container shipping, MSC has evolved from a one vessel operation into a globally respected business with a fleet of 900 vessels and more than 200,000 staff.
MSC delivers goods and services to local communities, customers and international business partners. With access to an integrated global network of road, rail and sea transport resources, the company prides itself on delivering global service with local knowledge.
Through a network of 675 offices, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalized cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.
MSC calls at 520 ports on 300 trade routes, carrying some 27 million TEU (twenty-foot equivalent units) annually, via a modern fleet, equipped with the latest green technologies.
Over the years, MSC has diversified its activities to include overland transportation, logistics and a growing portfolio of port terminal investments. Today, our focus remains true to our roots, and we continue to build and retaining long-term trusted partnerships with customers of all size and scale.
We are pleased to announce an opening for the position of Senior Sales Manager based in Jakarta, Indonesia.
There will be opportunities for MSC to invest in your professional journey for excellence.
Position Purpose
To lead and manage sales activities within the assigned geography to achieve budgeted volume and revenue targets, while ensuring strict alignment with MSC commercial governance, Trade strategy, and customer service standards.
Key Accountabilities
- Deliver sales targets (volume, revenue, and strategic mix) for assigned geography.
- Lead, coach, and performance-manage the Sales team.
- Develop and execute local sales strategies aligned with Trade and Commercial Direction.
- Maintain and grow customer relationships while protecting yield and compliance.
- Act as the primary escalation point for sales-related issues within scope.
Key Responsibilities
Sales Leadership & Performance
- Manage, monitor, and evaluate Sales Executives performance against KPIs and targets.
- Conduct regular sales meetings, performance reviews, and pipeline monitoring.
- Ensure disciplined sales execution and accurate reporting.
Market & Customer Development
- Maintain and grow MSC's customer base, increasing market share and service penetration.
- Conduct market mapping and identify growth opportunities within assigned geography.
- Manage selected key accounts and support strategic customer negotiations.
Commercial Governance
- Ensure all pricing, rate requests, and commercial commitments are aligned with Trade and Commercial governance.
- Enforce compliance with MSC policies, procedures, and approval matrices.
- Ensure adherence to MSC commercial and pricing governance.
Cross-Functional Coordination
- Coordinate closely with Trade, Corporate Account, Customer Service, Operations, Documentation, and Finance to ensure service delivery.
- Provide structured market intelligence and competitor insights to Commercial and Trade.
- Submission of Commercial reports and performance updates.
Strategic Support
- Support strategic initiatives such as e-commerce adoption, customer segmentation, and VAS product promotion.
- Represent Sales in internal management discussions when required.
Requirements & Qualifications
- Bachelor's degree in Business Administration, Marketing, International Trade, Logistics, Supply Chain, or a related field
- 8-12 years of progressive sales experience in international shipping lines, container liner business, ocean freight, or freight forwarding
- At least 3-5 years in a senior or managerial sales role, leading teams or managing key commercial accounts
- Strong background in container shipping products, including FCL, service contracts, trade lanes, and rate negotiations
- Solid awareness of competitor activity, market trends, capacity, and pricing strategy
- Experience working closely with Trade, Operations, Customer Service, and Regional/Head Office teams
- Excellent negotiation, communication, presentation, and influencing skills
- Strong leadership, coaching, and stakeholder management capability
- Strategic thinker with hands-on execution mindset
- Results-driven, resilient, and comfortable working in a fast-paced, competitive environment
- High integrity, professionalism, and customer-centric approach
- Fluency in English (written and spoken) is mandatory for international communication
- Proficient in CRM systems, sales reporting tools, and MS Office (Excel, PowerPoint)
- Experience with forecasting, pipeline management, and sales analytics
