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Senior Researcher - Food

Gojek

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5-7 Years
a month ago
93 Viewed
0 Applied

Job Description

About The Role

They say no man is an island, and this notion holds particularly true for this role. As our researcher, you'll be an instrumental cog in the Food Pod Research at Gojek (Online Food Delivery, Groceries, Ads Business) that directly impacts the company's direction and decision on strategies, product to build, and what to do to grow our business. Your main objectives will be to plan and execute research projects and present them to answer company objectives. Your manager will work with you to develop your skills and knowledge and to ensure the quality of the research. Best yet, you'll have the opportunity to flex your quantitative & qualitative research skills, as well as dig deeper with big data.. getting us even closer as a thinking partner and navigator for our stakeholders.

What You Will Do

  • Execute and manage research works for Food ecosystems (customers, merchants, and drivers), including defining tasks involved in a workload with minimum supervision from seniors and/or lead
  • Initiate and manage relationships with stakeholders (Product, Design, Strategic & Planning, & Marketing team), including involved in scoping research works and roadmaps for the stream with minimum supervision
  • Conduct and lead synthesizing, report writing, and workshop facilitation processes to come up with actionable insights for product & business development, such as product concept testing, usability testing, post-launch evaluation study, brand health tracking, pricing study, etc
  • Implement a holistic approach to data analysis: combining and triangulating different sources and disciplines
  • Demonstrate comprehension of business acumen (e.g. consumer dynamics, business, economics, culture) to recognize the broader issues that contribute to existing research questions and strategic decision
  • Create and implement strategic prioritization into their day-to-day work
  • Influence strategic decision-making of their stakeholders through insights sharing formally and informally

What You Will Need

  • Minimum 5 years of consumer/market research experience. Prior exposure to working in a top-tier market research agency/consultant firm and/or Product research projects is a plus
  • Proficiency in both quantitative & qualitative research methods, and a good understanding of the Indonesian market and culture
  • Vast exposure to different research questions and methodology, especially related to strategic focus (Usage & Attitude, Brand Health Tracking, segmentation, pricing study, etc.)
  • Experience in research for tech industries or market segments relevant to our organization is desirable
  • Strong analytical thinking skills and the aptitude to pick up new skills quickly
  • Excellent communication and language skills in Bahasa and English (writing & speaking)
  • Proven effective project management skills, communication skills, and strategic thinking capability with an orientation to detail
  • Confident and comfortable facing, influencing, and getting buy-in from internal & external stakeholders in day-to-day activities
  • A desire to work in a fast-paced environment with a dedicated commitment. A self-motivator for learning, problem-solving, and deep-diving into complex concepts

About The Team

Food Pod Research Team consists of a tight-knit group made up of researchers with different backgrounds and interests. Currently, our team has been busy working on elevating the Food Business to the next level in Indonesia and Vietnam. We welcome those who are passionate about exploring trending food with us in Blok M or trying out different sports activities (squash, tennis, yoga, pilates, swimming, running, dancing, muay Thai, softball, what's next)
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