Senior Quality Manager (Apparel)

Job Responsibilities

• Lead all quality assurance and quality control activities across pre-production and bulk production for apparel categories
• Act as the key interface between factories, vendors, regional teams (HK QC Hub, Merchandising, Compliance), and customers
• Ensure customer quality standards are clearly communicated and implemented through field training, supervision, and on-site support
• Monitor and drive vendor, QC and QA performance through KPI tracking, reporting, and continuous improvement actions
• Oversee factory audits, technical evaluations, and CAP (Corrective Action Plans) follow-up
• Lead root cause analysis (RCA) and corrective actions for bulk issues, customer DC/store rejects, and production risks
• Build strong relationships and credibility with customers and key vendors to support business delivery
• Partner with merchandising and sourcing teams to influence vendor selection and sourcing strategies from a quality perspective
• Drive lean QC operations, including cost monitoring and team efficiency improvement
• Review and enhance quality processes, manuals, and SOPs to ensure consistency and compliance
• Analyze lab testing results, performance data, and quality reports to identify risks and improvement areas
• Support regional and global quality initiatives and transformation projects

Job Requirements

• Degree or above in Textiles, Fashion, or related disciplines
• 10+ years of experience in apparel quality, with at least 8 years in a leadership role
• Strong experience across woven and knit categories, with proven track record in production, QC, QA, and technical functions
• Solid experience working with US/EU brands, retailers, or international sourcing offices
• Deep understanding of apparel manufacturing processes and factory operations (cutting, sewing, finishing)
• Strong knowledge of garment construction, pattern, fit, and technical standards
• Familiar with factory compliance, safety standards, and regulatory requirements for US/EU markets
• Demonstrated ability to lead teams across multiple factories and vendor bases in Southeast Asia
• Strong problem-solving skills, with hands-on experience in resolving bulk production and quality issues
• Effective communication and stakeholder management skills with both customers and factories
• Self-driven, well-organized, and able to work in a fast-paced environment
• Good command of written and spoken English
• Willing to travel within the region as required