Senior Quality Assurance Engineer

Company Overview:

A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease.

Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we have designed a comprehensive suite of HR solutions – Payroll Outsourcing, Attendance Automation, HR Consulting, Recruitment & Business Process Outsourcing, Flexible Employee Management – to help digitise and transform HR.

Since 2004, we have built an extensive network spanning globally.

To date, we have served 380,000+ headcounts, 2,800+ clients, in 113+ countries, and 15+ industries. Overall, our global reach means we can serve our clients needs in a more targeted and effective manner!

Responsibilities

• Understand product specifications and contribute to QA testing strategy and implementation.
• Design and execute test plans, scenarios, and test cases for functional, regression, integration, and UAT testing.
• Perform manual testing, test analysis, documentation, and defect tracking.
• Participate in product risk analysis, troubleshooting, and root cause analysis.
• Collaborate with Product, Engineering, and other stakeholders to identify and resolve software issues.
• Review product documentation and continuously improve QA processes and standards.
• Test and validate AI-powered features, including functionality, accuracy, reliability, and potential risks.

Technical Skills & Competencies

• Bachelor's degree in IT, Computer Science, Software Engineering, or related field.
• Minimum 3 years of QA / Software Testing experience, with strong Manual Testing experience.
• HRIS testing experience is a must.
• Strong knowledge of software testing methodologies, SDLC/STLC, test management, defect tracking, and risk analysis.
• Experience with AI/ML or AI-powered product testing is highly preferred; knowledge of AI output validation and prompt testing is an advantage.
• Understanding of HR processes is advantageous.
• Strong analytical, problem-solving, and communication skills.
• Good English proficiency and experience in a multinational environment are advantageous.