Senior Quality Assurance Automation Engineer

Important – Please Read Before Applying

• Location: Padonan, Bali, Indonesia
• Work Type: Full-time, on-site position (office-based, no remote work)
• English: Comfortable speaking and communicating in English is a must.
• Communication Skills: Strong communication skills are essential. We're looking for someone proactive, communicative, and confident working closely with developers and other teams.

About the Role

We're looking for a detail-oriented and proactive QA Automation Engineer to help us maintain and improve the quality of our digital platforms at Monis.

You'll be responsible for automated testing, investigating bugs, verifying releases, and ensuring that our customer website, admin platform, merchant dashboard, and critical business processes work reliably.

Beyond testing, you'll work closely with our developers and support teams to coordinate bug fixes, track development progress, and ensure smooth releases.

Key Responsibilities

• Test Automation: Develop and maintain automated tests for web applications, APIs, and critical business workflows.
• Bug Investigation & Management: Reproduce issues, investigate root causes, create detailed Jira tickets, and coordinate fixes with developers.
• Release & Regression Testing: Verify new features, bug fixes, and updates before deployment to prevent existing functionality from breaking.
• Business Workflow Testing: Test checkout, payments, subscriptions, inventory availability, bookings, returns, refunds, and order adjustments.
• AI & Chatbot Quality Assurance: Monitor AI chatbot conversations, identify incorrect responses, test MCP integrations, and suggest improvements.
• Technical Support Escalations: Investigate technical issues reported by customer service and merchant support teams.
• Development Coordination: Organize daily developer standups, monitor Jira tickets, identify blockers, and follow up on progress.
• Security & Performance Testing: Identify permission issues, authentication vulnerabilities, performance bottlenecks, and usability problems.
• Testing Documentation: Maintain test cases, regression suites, release checklists, and technical documentation.
• AI-Assisted Testing: Leverage AI tools to generate test cases, automate repetitive testing, analyze errors, and improve QA efficiency.

What We're Looking For

• Experience in QA automation and software testing for modern web applications.
• Hands-on experience with automation frameworks such as Playwright, Cypress, or Selenium.
• Experience with API testing, including REST APIs and tools such as Postman.
• Familiarity with Jira, bug tracking, and Agile development workflows.
• Understanding of regression testing, authentication, permissions, and common security vulnerabilities.
• Ability to investigate technical problems, reproduce bugs, and communicate clear findings to developers.
• Strong organizational skills and confidence coordinating daily development activities.
• Comfortable using AI-powered development and testing tools to improve productivity.
• Good written and spoken English.

Nice to Have

• Experience with e-commerce, rental platforms, subscriptions, or payment systems such as Stripe.
• Familiarity with CI/CD pipelines and automated testing integration.
• Experience testing AI chatbots, LLM applications, or MCP integrations.
• Basic understanding of SQL, application logs, and debugging tools.

Why Join Monis

At Monis, we're building a technology-driven rental platform with complex real-world operations, from online bookings and payments to inventory management, logistics, and merchant integrations.

You'll have the opportunity to take ownership of our QA processes, introduce smarter automation, work with modern AI technologies, and directly influence the reliability and quality of our products.

Interested Apply via: [Confidential Information] with mail subject: QA - Monis - 1126