Senior Manager of Medical Service Development

Company Description Euromedica Group is an aesthetics-focused company established in 2006, operating four specialized brands: European Slimming Center (ESC), EUROSKINLAB, SKIN+, and SLIM+. ESC offers targeted slimming treatments, while EUROSKINLAB and SKIN+ provide a wide range of solutions for various skin concerns. SLIM+ is the world's first virtual weight loss center, combining medical and lifestyle consultations with diet catering services designed by chefs and certified nutritionists. Across all brands, Euromedica Group uses advanced American and European technologies that are FDA-approved, safe, and suitable for all skin types. With more than a decade of experience, professional medical teams, and a strong commitment to research and innovation, the group focuses on delivering effective, premium health and beauty services to its clients.
Role Description The Senior Manager role is a full-time, on-site position based in Jakarta, Indonesia. This role is responsible for leading daily operations across designated Euromedica Group brands, ensuring service quality, client satisfaction, and operational efficiency. The Senior Manager oversees cross-functional teams, including medical professionals and support staff, and provides guidance on implementing treatment standards, client care protocols, and safety procedures. Key responsibilities include developing and executing business strategies, monitoring performance metrics, managing budgets, and driving continuous improvement initiatives. The role also involves collaborating with marketing, product, and clinical teams to introduce new services, align with the latest aesthetic and wellness trends, and support sustainable business growth.
Qualifications

• Strong leadership and people management skills, with experience supervising multidisciplinary teams and developing talent.
• Proven ability in operations management, including process optimization, service quality assurance, and performance monitoring.
• Background in healthcare, aesthetics, wellness, or related service industries, with familiarity with client care standards and regulatory compliance.
• Strategic planning and business management capabilities, including budgeting, forecasting, and data-driven decision-making.
• Excellent communication, stakeholder management, and negotiation skills, with the ability to build trust with medical professionals and clients.
• Experience collaborating with marketing or commercial teams to support service launches and revenue growth initiatives.
• Bachelor's degree in Business, Management, Healthcare Administration, or a related field; a master's degree is an advantage.
• Fluency in English and Bahasa Indonesia, with strong written and verbal communication skills.
• High level of integrity, client-centric mindset, and commitment to maintaining premium service standards.