E-Commerce Manager to take full ownership of our digital sales performance, across our own D2C website and all marketplace channels (Shopee, Tokopedia, TikTok Shop, Lazada). This isn't just an operational role; you'll be the driving force behind revenue strategy, growth, and promo efficiency across channels, while leading a strong team and partnering closely with Brand, Business Development, Finance, and Warehouse teams.
What you'll own:
- Sales and growth targets for the D2C website and all marketplace platforms, by brand
- Storefront management, catalog health, content quality, and marketplace advertising to hit ROAS targets
- SEO/SEM/paid social strategy to drive qualified website traffic
- Promotion and discount budget management, balancing growth against margin health
- Leading, coaching, and developing the e-commerce team (marketplace ops, D2C, content/ads)
- Performance reporting (revenue, GMV, conversion, AOV, discount rate) to the VP of Sales & Marketing
- Active participation in major campaigns (11.11, 12.12, Lebaran, platform festivals) and livestream/affiliate programs
What we're looking for:
- Minimum 5 years of experience in e-commerce/digital sales, with 2+ years in a managerial capacity
- Proven track record managing both marketplace channels (Shopee/Tokopedia/TikTok Shop) and D2C/website sales
- Experience in FMCG, mom & baby, beauty, or consumer goods categories is a strong plus
- Familiarity with Google Analytics 4, seller-center tools, and ads-management platforms
- Experience managing promotion budgets and leading a team of 5+
- Strong commercial and analytical acumen, comfortable working with revenue, GMV, and margin data in a fast-paced environment
- Willing to work WFO, Kelapa Gading North Jakarta.
