Senior L2 Network Engineer - Juniper (Contract)

Location: Cilegon, Banten

Mandatory skills: Juniper

Advanced Troubleshooting & Escalation Handling

- Handle incident escalations from L1 and perform deeper investigation on network faults.

- Execute advanced troubleshooting

- Conduct packet captures, traffic analysis, and log review to identify root causes.

Configuration & Change Management

- Perform configuration changes on network devices following Change Management processes.

- Troubleshoot and manage routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLAN, STP).

Collaboration & Optimization

- Work with ISPs or third-party vendors to resolve link or service issues.

- Analyze network performance and recommend improvements for stability and efficiency.

- Participate in planned maintenance, firmware upgrades, and device migration activities.

Documentation & Leadership

- Update network diagrams, configuration repositories, and technical documentation.

- Provide guidance, mentoring, and knowledge transfer to L1 engineers.

- Participate in RCA (Root Cause Analysis) and contribute to service improvement initiatives