Senior Interaction Designer (UX Designer)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

We are looking for passionate Interaction Designers at various experience levels to shape and launch impactful digital experiences.

As an Interaction Designer, you will contribute across different phases of the design process, including ideation, user research, wireframing, prototyping, and supporting implementation. The level of autonomy and scope of responsibility will be aligned with your experience.

Critical Work Functions & Key Tasks

Deliver design output

• Clarify the assigned design project scope, including its goals, requirements, and expectations

• Generate ideas for new design concepts and prototypes

• Produce designs and test specifications for new ideas

• Administer experiments for testing the feasibility and usability of prototypes

• Communicate outcomes of design tests and project implementation

• Prepare design plans and specification documents for submission to be further designed,developed, and implemented according to the design intent and meeting minimumrequirements of the design scope

• Prototype and test proposed design solutions and iterate based on the intended designspecifications to ensure its readiness to be implemented for launch in its respective platform

• If required, facilitate design thinking workshops to generate ideas and solutions for userexperience designs

Perform design intelligence fordesign projects

• Execute primary and secondary research for data gathering

• Participate in design research and workshop activities for insights gathering Consolidate research findings for report preparation

• Prepare wireframes and rough UI screen flow based on findings/insights developed and iteration feedback from testing

• Develop framework or models that illustrates the problems or insights in forms that are useful to solve customers and business needs (e.g. through user journey mapping, service blueprint,etc.)

• Prepare design usability testing reports for circulation to stakeholders if required

• Prepare design visualisation for communicating research and design outcomes to make sure insights, ideas, and/or information are in accordance to the design intent and meeting minimum requirements from the design scope

• Proactively suggest methods for testing mechanism to ensure smooth research and design process implementation

• Recognise as many constraints as possible - including potential threats, unintended risks, and problems before it arises - as anticipation to inform the continuous development and iteration of the products and its features to work within the constraints

Construct design research studies

• Ascertain research objectives are relevant to the project's goals and design scope, including the formulation of the research questions

• Identify the methodology and methods, create research tools, and define sampling strategy andresearch participants, based on the framing of the research objective and research question

• Understand the research context based on stakeholders goals, requirements, andexpectations, and clarify when required

• Determine logistics for and scheduling needs of design research studies

• Draft essential documents that will protect the mutual interests of research participants andcompany

• Conduct design research studies Collect data on consumers, competitors and market conditions using the most appropriate quantitative and/or qualitative research methods and tools

• Conduct secondary research using appropriate methods and tools if required

• Complete the research process and monitor its relevancy and effectiveness with closecooperation with stakeholders

Analysis and abductive data synthesis towards dissemmination

• Facilitate and drive user-centricity application during product innovation cycle with stakeholders

• Draw conclusions from design research finding, craft actionable insights, and identify design opportunity areas

• Uncover trends and patterns based on analysis gathered to enrich insights and inspire opportunity areas

• Liaise with relevant stakeholders to dissemminate design research insights

• Facilitate and gain mutual action items to apply the research insights and opportunity areas into actionable design ideas

• Initiate, organise, and execute multidisciplinary and cross-functional workshops, sprints, or meetings that consider the holistic aspects of user desirability, business viability, and technological feasibility for products and features across the business domains

• Assist product teams in framing business problems using a design perspective in considering users latent needs

• Provide technical guidance to various stakeholders for the implementation of human-centric design solutions if required

Requirements

Minimum qualifications

• Between 3-7 years overall work experience as a hands-on Designer in the industry (education background could range from Visual Communication Design, Interaction Design, ProductDesign, Service Design, or any other relevant Digital Design disciplines or Human-ComputerInteraction, Computer Science, or other related field, with equivalent practical design experience).

• Portfolio that showcases interaction design craft (and its application of interaction designprinciples) with some level of understanding of the Human Centered Design methodology(along with its methods and tools), willingness to learn and iterate, and passionate aboutdesign and storytelling.

• Experience working with web or mobile based technologies using design and prototyping tools(such as Sketch, Adobe Creative Cloud, Balsamiq, Zeplin, ProtoPie, Miro, etc.)

• Fluency in Indonesian and English communications (both verbal and written).

• A deep sense of accountability, adaptability, and embracing ambiguity working collaborativelyin a fast-paced environment.

Preferred qualifications

• An evidence of performing in a multidisciplinary design, business, and tech team is a plus.

• Some understanding of the eCommerce and/or digital travel and lifestyle industries, extrapoints for having successfully deliver products in/for the SE Asia and/or regional markets.

• The ability to form consensus across a broad, fast-moving organization through excellentcommunication and interpersonal skills (including: negotiation, constructive feedback,presentation, managing expectations, resolve conflicts).

• Experience working with web or mobile based technologies (e.g., HTML, CSS, JavaScript,Android Studio, XCode, etc.) and Design System.

• Effective design sensibilities as they relate to applying a brand to digital experiences.