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Senior Interaction Designer

Traveloka

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5-7 Years
7 months ago
145 Viewed
0 Applied

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

About the Job

The Senior Interaction Designer is responsible for certain phases of design projects assigned to him/her to be implementing into outputs such as design research reports, usability testing reports, wireframes and recommended user flow screens, and/or low fidelity to high fidelity prototypes.
He/She executes research to gather data and translates research insights into design outcomes. He/She uncovers new design ideas, conducts value proposition feasibility and/or user interface usability tests on prototypes and communicates results of design tests and project implementation.
The Senior Interaction Designer works in a team. He/She is encouraged to uncover the latest trends in the industry and develop some business acumen to meet the needs of the organisation. He/She possesses mastery of interaction design fundamentals and technical skills to execute design concepts and wireframes required for mostly digital products and services.
He/She is able to work on multiple tasks concurrently, possibly getting involved across end-to-end project phases, and deliver on expectations within deadlines with high level of changes and iterations required. In addition, he/she demonstrates stakeholder management skills in partnering internal stakeholders to develop quality creative solutions that meet overall business objectives and goals.

Critical Work Functions & Key Tasks

Deliver Design Output

  • Clarify the assigned design project scope, including its goals, requirements, and expectations
  • Generate ideas for new design concepts and prototypes
  • Produce designs and test specifications for new ideas
  • Administer experiments for testing the feasibility and usability of prototypes
  • Communicate outcomes of design tests and project implementation
  • Prepare design plans and specification documents for submission to be further designed, developed, and implemented according to the design intent and meeting minimum requirements of the design scope
  • Prototype and test proposed design solutions and iterate based on the intended design specifications to ensure its readiness to be implemented for launch in its respective platform
  • If required, facilitate design thinking workshops to generate ideas and solutions for user experience designs

Perform design intelligence for design projects

  • Execute primary and secondary research for data gathering
  • Participate in design research and workshop activities for insights gathering
  • Consolidate research findings for report preparation
  • Prepare wireframes and rough UI screen flow based on findings/insights developed and iteration feedback from testing
  • Develop framework or models that illustrates the problems or insights in forms that are useful to solve customers and business needs (e.g. through user journey mapping, service blueprint, etc.)
  • Prepare design usability testing reports for circulation to stakeholders if required
  • Prepare design visualisation for communicating research and design outcomes to make sure insights, ideas, and/or information are in accordance to the design intent and meeting minimum requirements from the design scope
  • Proactively suggest methods for testing mechanism to ensure smooth research and design process implementation
  • Recognise as many constraints as possible - including potential threats, unintended risks, and problems before it arises - as anticipation to inform the continuous development and iteration of the products and its features to work within the constraints

Construct design research studies

  • Ascertain research objectives are relevant to the project's goals and design scope, including the formulation of the research questions
  • Identify the methodology and methods, create research tools, and define sampling strategy and research participants, based on the framing of the research objective and research question
  • Understand the research context based on stakeholders goals, requirements, and expectations, and clarify when required
  • Determine logistics for and scheduling needs of design research studies
  • Draft essential documents that will protect the mutual interests of research participants and company

Conduct design research studies

  • Collect data on consumers, competitors and market conditions using the most appropriate quantitative and/or qualitative research methods and tools
  • Conduct secondary research using appropriate methods and tools if required
  • Complete the research process and monitor its relevancy and effectiveness with close cooperation with stakeholders

Analysis and abductive data synthesis towards dissemmination

  • Draw conclusions from design research finding, craft actionable insights, and identify design opportunity areas

  • Uncover trends and patterns based on analysis gathered to enrich insights and inspire opportunity areas

  • Liaise with relevant stakeholders to dissemminate design research insights

  • Facilitate and gain mutual action items to apply the research insights and opportunity areas into actionable design ideas

Facilitate and drive user-centricity application during product innovation cycle with stakeholders

  • Initiate, organise, and execute multidisciplinary and cross-functional workshops, sprints, or meetings that consider the holistic aspects of user desirability, business viability, and technological feasibility for products and features across the business domains
  • Assist product teams in framing business problems using a design perspective in considering users latent needs
  • Provide technical guidance to various stakeholders for the implementation of human-centric design solutions if required

Requirements

Requirements

Minimum Requirements

  • Between 5-7 years overall work experience as a hands-on Designer in the industry (education background could range from Visual Communication Design, Interaction Design, Product Design, Service Design, or any other relevant Digital Design disciplines or Human-Computer Interaction, Computer Science, or other related field, with equivalent practical design experience).
  • Portfolio that showcases interaction design craft (and its application of interaction design principles) with some level of understanding of the Human Centered Design methodology (along with its methods and tools), willingness to learn and iterate, and passionate about design and storytelling.
  • Experience working with web or mobile based technologies using design and prototyping tools (such as Sketch, Adobe Creative Cloud, Balsamiq, Zeplin, ProtoPie, Miro, etc.)
  • Fluency in Indonesian and English communications (both verbal and written).
  • A deep sense of accountability, adaptability, and embracing ambiguity working collaboratively in a fast-paced environment.

Preferred Qualification

  • An evidence of performing in a multidisciplinary design, business, and tech team is a plus.
  • Some understanding of the eCommerce and/or digital travel and lifestyle industries, extra points for having successfully deliver products in/for the SE Asia and/or regional markets. The ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, resolve conflicts).
  • Experience working with web or mobile based technologies (e.g., HTML, CSS, JavaScript, Android Studio, XCode, etc.) and Design System.
  • Effective design sensibilities as they relate to applying a brand to digital experiences.

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Traveloka is an Indonesian unicorn company that provides online airline ticketing and hotel booking services, and it presently has a strong presence in Southeast Asia and Australia

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Last Updated: 14-07-2024 06:59:15 PM
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