Senior HR Operations Specialist

About The Role

We are seeking a proactive, highly organized, and detail-oriented Senior HR Operations Specialist to oversee and streamline our end-to-end HR operations across our company entities. You'll be working closely with the Senior HR Manager. If you thrive in a dynamic, multi-entity environment and are passionate about building seamless HR processes while fostering a high-performance culture, we would love to connect with you.

Key Responsibilities

1. Performance Management & Talent Mobility

• Drive probation, promotion, quarterly, and annual performance review cycles.
• Configure evaluation tools, align reviewer matrices with managers, deploy assessment invitations, and track pending submissions.
• Consolidate evaluation data, facilitate calibration/review meetings, and execute all post-review actions and documentation.

2. Learning & Development (L&D)

• Assess company-wide training needs, research relevant programs, and negotiate with external vendors.
• Coordinate and facilitate training programs, evaluate post-training impact, and report actionable metrics to management.

3. Employee Engagement & Culture

• Spearhead the strategy, planning, and execution of company events, including All-Hands/Townhalls and team outings.

4. Compensation & Benefits (C&B) Support

• Evaluate, negotiate, and administer corporate health insurance plans and vendor relationships.
• Track and manage employee leave perks, including replacement leave and special leave allocations.
• Validate and process employee medical reimbursement claims.
• Ensure accurate, on-time payment processing for interns, freelancers, and contract workers.

5. HR Administration, Operations & Compliance

• Prepare and maintain Employment Agreements, Non-Disclosure Agreements (NDAs), and key employment documents.
• Assist the Senior HR Manager in drafting, updating, and enforcing internal company policies and guidelines.
• Maintain accurate, up-to-date employee master data and organizational charts across all business entities.

Requirements

• 4+ years of hands-on experience in an HR Operations, HR Generalist, or HR Specialist role (preferably managing multi-entity structures).
• Solid working knowledge of Indonesian labor laws and group health insurance setup.
• Proven track record in administering end-to-end performance review cycles and managing external training vendors.
• Proficiency in Google Workspace, HRIS/employee database management, and organizational charting tools
• Exceptional written and verbal communication, negotiation skills, high attention to detail, and sound judgment when handling sensitive, confidential data.
• Strong project management abilities with a proactive, solution-oriented approach to complex tasks.