Senior Cashier Associate

About Luxehouze

Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a POSITION, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just execute tasks.

What Will Be Challenging

Please read this carefully - it's here to help you self-select.

• Expectations are high and visible
• Problems may be ambiguous and fast-moving
• Priorities can change as the business scales
• Feedback is direct and frequent
• Performance is measured by results, not intentions
• If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
  
  

Responsibilities:

• Accurately process and manage high-volume physical cash transactions for high-end
  
  

luxury goods sales.

• Perform meticulous, transparent manual cash counting directly in front of VIP customers
  
  

using standard banking protocols and precision money counter machines.

• Perform multi-layer banknote authentication using UV light detectors, magnetic sensors,
  
  

and manual anti-counterfeit verification tools to detect fake or damaged currency.

• Directly feed, deposit, and balance high-value cash into the store's smart cash deposit
  
  

machine / automated vault ATM, adhering to strict double-custody security procedures.

• Ensure full adherence to Anti-Money Laundering (AML), Know Your Customer (KYC), and
  
  

cash transaction reporting limits mandated by company policy and regulatory authorities.

• Issue manual official receipts, tax invoices, and formal proof-of-payment documents upon
  
  

verifying exact cash totals.

• Maintain complete, real-time manual and digital transaction logs, cash deposit slips, and
  
  

daily cash count balance sheets.

• Conduct daily opening and closing cash counts, reconciling total vault machine balances
  
  

against total daily sales vouchers.

• Identify, document, and immediately escalate any cash variances, unverified banknotes, or
  
  

suspicious transaction activities to store management and security.

• Maintain complete confidentiality, professional poise, and luxury-grade customer service
  
  

etiquette when handling discreet VIP client transactions.

• Perform other tasks as assigned by management to support overall store operations and
  
  

financial administration.

• Process accounts and incoming payments in compliance with financial procedures
• Perform day-to-day financial transactions, including verifying, classifying, computing,
  
  

posting and recording accounts receivables data

• Prepare invoices and bank deposits
• Reconcile the accounts receivable ledger to ensure that all payments are accounted for
  
  

and properly posted.

• Verify discrepancies by and resolve clients billing issues
• Facilitate payment of invoices due by sending bill reminders and contacting clients
• Generate reports detailing accounts receivable status
  
  

Requirement & Qualifications:

• Minimum 2–3 years of proven experience as a Bank Teller or Cash Office Specialist
  
  

(handling high-volume physical cash).

• Previous experience in Luxury Retail, High-End Jewelry/Watches, or Premium Hospitality is
  
  

a strong plus.

• Educational background in Accounting, Finance, Banking, or Business Administration
• Expert mastery in manual cash counting techniques, rapid banknote verification, and
  
  

counterfeit detection tools.

• Hands-on operational experience with automated cash deposit machines, smart vaults, or
  
  

cash deposit ATMs.

• Strong knowledge of physical cash security protocols, dual-control procedures, and basic
  
  

AML / KYC regulations.

• High numerical accuracy, exceptional attention to detail, and flawless personal and
  
  

professional integrity.

• Polished demeanor, highly professional communication, and customer service skills suited
  
  

for luxury VIP clients.

• Proficient in Microsoft Excel or Google Sheets for daily cash logging and reporting.
• Willing to come to work in weekends and public holiday, if needed.