About the Role & Purpose
We are Digital Marketing and Media Agency who is currently looking for a Senior Account Executive.
As a SeniorAccount Executive, you are the primary face of company to our allocated clients and business partners within the market. You will play a crucial role in managing day-to-day client servicing, executing full-lifecycle digital marketing campaigns to the highest standards, and building long-term strategic relationships.
Working closely with senior managers and cross-functional delivery teams, you will help align commercial potential with our clients business goals while upholding our company vision and values.
Key Responsibilities
Client & Partner Relationship Management:
- Serve as the main point of contact for clients and nurture strong relationships with key stakeholders and business partners.
- Collaborate with the Account Team to deliver tailored digital solutions and achieve high levels of client satisfaction and account renewals.
- Track project P&L (revenue and costs), agree on invoicing schedules, issue invoices, and manage DSO within target.
Campaign Delivery & Operations:
- Manage end-to-end digital marketing campaigns to ensure on-time, on-target, and in-budget delivery.
- Monitor performance metrics daily and weekly, ensuring adequate resourcing and escalating potential bottlenecks early.
- Translate client briefs into clear internal briefing documents for content, product, tech, and marketing delivery teams.
- Collect data and prepare performance, update, and insight reports for client presentations.
- Coordinate with external vendors, freelancers, and production houses under structured SOPs.
Who We Want
- Demonstrated project management skills to manage key project delivery. Understanding cross functional delivery and interdependencies
- Consultative approach to building client relationships. Able to extract insights and developing a true understanding of clients future business needs and challenges
- To act as a point of escalation for all client queries across designated projects
- Highly proficient time management and organization skills
- High energy level
- Strong interpersonal and relationship building skills are required (both internally and externally) and the ability to create and deliver presentations, manage new business proposals.