Seller Acquisition - Fulfilled by Shopee, Business Development
Job Description
Job Description:
- Proactive and aggressive conduct outbound activities to get new sellers to join FBS.
- Build trust and long-term relationships with sellers through regular check-ins, performance reviews, and proactive communication.
- Proactive identifying opportunities for order growth and prevent churn.
- Monitor account health metrics such as order volume trends, SLAs, and satisfaction scores.
- Collaborate with operations, warehouse, customer support, and product teams to resolve issues and optimize service levels.
Requirements:
- Bachelor degree in any field, coupled with at least 1+ years of working experience.
- Hands on experience in managing brands and key accounts experience in e-commerce or enabler industry would be an added advantage.
- Strong analytical and communication skills.
- Proficiency in Microsoft Excel is required.
- Innovative problem-solving skills able to dissect and identify problems and implement solutions accordingly.
- Team player with an aptitude for work and the drive to constantly outperform your KPIs.
- Proficient in English and Indonesian to communicate with our internal and external stakeholders.
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