Security Supervisor

Job Requirements:

• Min. Diploma (D3) or Bachelor's Degree (S1) in any major.
• Min. 3 years of experience as a Security Supervisor or in an equivalent role, preferably in shopping malls, commercial buildings, or property management.
• Gada Madya Security Certification is preferred; candidates with military or law enforcement backgrounds are an advantage.
• Fluent in English, both written and spoken.
• Strong leadership, communication, and team management skills, with proven ability to supervise, motivate, and develop security personnel.
• Good knowledge of security operations, CCTV systems, emergency response procedures, Indonesian criminal law, and security regulations.
• High integrity, professionalism, and physical fitness, with the ability to handle emergency situations and prepare security reports, budgets, and other administrative documentation.
• Willing to be placed at District 8 (SCBD).

Job Responsibilities:

• Lead, supervise, and coordinate the Security Team to ensure the effective implementation of security, safety, and emergency procedures throughout the mall.
• Prepare duty rosters, shift schedules, conduct security briefings, and ensure adequate manpower deployment for daily operations.
• Monitor security operations through patrols, CCTV surveillance, access control, and routine inspections to identify and mitigate potential security risks.
• Respond promptly to security incidents, emergencies, accidents, theft, and public disturbances, ensuring all cases are handled in accordance with company SOPs.
• Coordinate with police, emergency services, government authorities, tenants, and other stakeholders to support effective incident management and investigations.
• Supervise, coach, evaluate, and develop security personnel while ensuring compliance with company policies, service standards, and the implementation of security procedures.
• Prepare and maintain security reports, incident documentation, budgets, and other administrative records, while recommending continuous improvements to security operations.