Hold bachelor's degree (S-1 degree) in Information Technology or Computer Engineering or Telecommunication from a reputable university with minimum IPK of 3.0, 5 years working experience as engineer is a plus
Holding Infoblox certification such as Infoblox Core DDI Advanced Troubleshoot (CDAT) or Infoblox NIOS DDI Expert (INE) is a must
Deep Knowledge and experience in DNS Security, DHCP, IPAM and related protocols
Having knowledge in Network Security and Cybersecurity
Minimum 3 years experience as an Infoblox DDI Security Engineer
Excellent interpersonal & communication skills
Fluent in English, good communication skills
Competent with Microsoft Office applications i.e. Microsoft Visio, Word, Excel, and PowerPoint.
Ability to perform under pressure and tight time constraints; be able to work under limited guidance in line with a broad plan, or strategy.
Leadership, teamwork, commitment, and service excellence personal qualities
The role shall cover:
For Maintenance based:
Work as part of PSI security team in managing Infoblox solution
Provide an initial troubleshooting for incoming issues before escalation to next level support
Support for troubleshooting of any findings/problems within the designated customer
Work with other customer's infrastructure team (such as security, network, etc.) and third-party vendors to open case and escalation as part of troubleshooting
Provide maintenance report such as tickets and issues (corrective), preventive, and network documentation
Monitoring system-health, as well as to act and/or report for issue mitigation
Act as a support for new installation; integrating of the desired system into the existing system as well as the required migration
Working as a team in managing all the project documentation (ranging from Site Survey, MoP, and UAT) as a build documentation
