Section Manager Information Operations / Investigations

5-7 years
3 months ago
Job Description

Title: Section Manager Information Operations / Investigations

Requisition ID: 129244


Surabaya, ID, 99112

Category: Security

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(This position will be located in Gresik, East Java, Indonesia)

Purpose of the Position:

  • Direct and oversee the Security Operations Center and ensure data collection, dispatch of security resources, reporting, and data analysis are performed to standard.
  • Improve understanding of internal and external factors contributing to risk at the facility and helping Risk Management Department to understand this.
  • Support enhanced risk assessments, information management, business processes, and security operational planning and execution.
  • Conduct stakeholder monitoring, and when directed, liaise between the company and regional government, security forces, community organizations and labor unions as well as with company operations and support groups as required.
  • Conduct investigations up to a defined threshold of loss/complexity in a timely fashion and issue findings to relevant stakeholders.

Key Duties and Responsibilities:

  • Quality Control/Assurance for Security Operations Center.
  • Serve as a key advisor to the head of Risk Management on risks within the business and in the wider community.
  • Improve the head of Risk Management's ability to advise management on risks to personnel, assets, operations, and company reputation.
  • Identify and implement best practices for information analysis, risk assessment, and forecasting, especially in high-threat areas.
  • Conduct liaison and coordination with police, community, government, and military stakeholders in collaboration with the head of Risk Management.
  • Evaluate and recommend key technology integrations for the information operations mission.
  • Deliver periodic reports and analysis of threats and incidents.
  • Conduct investigations and manage to conclusion following relevant security incidents.

Key Challenges:

  • Develop and implement the information operations process, including collecting incident reports, tracking investigations, analyzing information, and assessing security risks.
  • Promote information flow and awareness of security risks among various sections and areas of responsibility.
  • Produce a weekly information summary (INSUM), including trend analysis and risk forecasting.
  • Maintain oversight of the Security Operations Center, monitoring operation and suggest improvements.

Background, Education, and Work Experience:

  • Bachelor's degree in Law, Criminology, Political Science, or other relevant discipline.
  • Minimum five (5) years experience with a risk management consultancy, or within a department dealing with security/risk management.
  • Preferred industry certification (e.g. ASIS) in fraud detection/investigation.
  • Experience in delivering written security information products.
  • Bilingual in Bahasa Indonesia and English. Javanese is an advantage.

Core Competencies:

  • Strong interpersonal, intercultural, and language skills.
  • Ability to cultivate and maintain relationships with sources.
  • Excellent writing, data presentation, and administrative skills.
  • Knowledge or experience with Indonesian police, military, and local government structures.
  • Effective people management skills, open to direction and collaborative work.
  • Ability to challenge and debate organizational issues.
  • Persuasive with details and facts.
  • Comfortable working in a diverse environment.
  • Effective time and resource management skills.

Decision-Making Responsibilities:

  • Design and implement weekly/monthly Information Summaries (INSUM) and risk assessment & forecasting products to inform senior management decision-making.
  • Keep an effective database of these reports and build on them over time to develop a medium-to-long-term threat outlook.

Job Segment: Operations Manager, Information Technology, IT Manager, Risk Management, Java, Operations, Technology, Finance






security information products
stakeholder monitoring
technology integrations
security risks
security incidents
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