Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Overview:
- Manages all aspects of Transformation communication; delivers and pushes communications to the frontlines; supports leaders throughout the organization in developing Change Stories
- Co-develop and co-deliver transformation capability building programs
Key Responsibilities:
1. Works with CAO (Chief Agency Officer), Head of SDU (Strategy Delivery Unit) Office, Executive Team and Workstream Sponsors to deliver Transformation communications
- Prepares regular Transformation communications including weekly email, videos, web content, newsletters, etc. to make the transformation progress transparent to the entire organization
- Advises leaders on the best forms of communication to reinforce the Transformation goals
- Supports roadshows, town halls, site meetings and other communications for the Transformation
2. Supports leaders in creating Change Stories at all levels of the organization
- Coordinates the development of Change Stories that cascade from CAO down to the front line
- Coaches leaders on development and delivery of Change Stories
- Disseminates Change Stories for the organization through intranet and to public through internal and social media
3. Becomes a frontline change agent for the Transformation
- Shares key messages on front lines of Transformation
- Promotes and supports key reward and recognition efforts across organization
- Works closely with workstream sponsors to support communications as a tool for organizational health improvement
4. Develops and delivers capability building jointly with L&D
- Launch surveys to identify capability level gaps
- Develop capability building programs jointly with L&D team and coordinate delivery with L&D team
Requirements:
- Minimum Bachelor's degree from any major
- 6-8 years of experience in managing communication and activation related to project management, business transformation, change management, or other relevant field
- Proven experience in communications and public relations both within and outside the organization
- Deep understanding of communication practices including production across different channels (web, in-person, written, video, social media, etc.)
- Excellent communication (written and verbal) and coaching skills
- High-performing individual with strong standing and good network within the organization
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
