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Salesforce Delivery Manager/Engineering Manager / Technical Manager / CRM Platform Manager

12-22 Years
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Job Description

  • Bachelor's degree in Information Systems, Computer Science, Engineering, Business Technology, or related field; advanced degree preferred.
  • 10+ years of enterprise application delivery experience, including 6+ years in Salesforce implementation, development, administration, integration, and production support.
  • 4+ years of people management experience, including coaching, performance development, resource planning, and leading teams with mixed skill levels.
  • Strong hands-on Salesforce expertise across Sales Cloud, Service Cloud, Experience Cloud/PRM, Data Cloud, Marketing integrations, Apex, Lightning Web Components, Flow, SOQL/SOSL, security, sharing, data model, and automation.
  • Strong understanding of GTM and CRM business processes, including lead, account, contact, opportunity, quoting, forecasting, partner/channel sales, service operations, campaigns, and customer lifecycle management.
  • Experience managing Salesforce DevOps practices, including Git-based source control, Gearset, Salesforce DX, CI/CD, environment strategy, automated testing, release governance, and production change control.
  • Knowledge of Salesforce AI capabilities such as Einstein, predictive insights, automation, agent-assisted workflows, and data-driven recommendations to improve sales productivity, customer engagement, pipeline growth, and business decision-making.
  • Demonstrated project management experience in Agile or hybrid delivery models, including planning, estimation, dependency management, risk management, stakeholder reporting, and delivery governance.
  • Experience integrating Salesforce with ERP, middleware, data platforms, marketing platforms, identity platforms, and other enterprise systems.
  • Strong communication, business relationship management, vendor management, and stakeholder influence skills in a global matrixed environment.
  • Ability to guide technical design, make sound trade-off decisions, and deliver scalable, secure, maintainable, and supportable Salesforce solutions.
  • Salesforce certifications such as Administrator, Platform Developer II, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Application/System Architect are preferred.

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About Company

Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.
At Artech, we are empowering talent by connecting potential with opportunities through applied human intelligence. We empower our teams to maximize the impact of their intellect, through a performance oriented, diverse, flexible, and inclusive work environment supported by our continuous learning and development focus.

Job ID: 153024423

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