Job Description

We're Hiring: Sales Support Supervisor at Kalisha

Kalisha is growing, and we're looking for a driven, relationship-focused Sales Support Supervisor to expand our business partnerships and bring our hijab collections to more customers across Indonesia. If you love building networks, closing deals, and working in the modest fashion industry, we'd love to hear from you!

Location: Tasikmalaya, West Java

Employment Type: Full-time

Work Arrangement: On-site with regular field visits

Key Responsibilities

Business Development & Partnerships

Identify, approach, and develop new business opportunities with potential partners, including resellers, distributors, retail stores, hijab boutiques, agents, communities, and corporate clients.
Conduct on-site visits to prospective customers and partners to deliver product presentations and partnership proposals.
Present new arrivals, exclusive collections, promotional programs, and brand campaigns to business partners.
Prepare commercial proposals, lead price negotiations, and follow up on partnership opportunities through to closing.

Account Management

Build and maintain strong, long-term relationships with existing customers through consistent communication and after-sales support.
Provide product education to partners on materials, colors, styles, and key selling points of Kalisha hijab products, enabling them to sell more effectively.
Act as the main point of contact for partners and ensure their needs are handled promptly and professionally.

Sales Strategy & Performance

Develop and execute sales strategies to achieve assigned sales targets.
Monitor sales performance, market trends, and competitor activities in the field, and share actionable insights with management.
Supervise and support sales support activities to ensure targets, timelines, and service standards are met.

Internal Coordination

Coordinate with internal teams (warehouse, logistics, marketing, and admin) on stock availability, deliveries, and customer requirements.

Events & Brand Activation

Identify, register for, and manage participation in bazaars, exhibitions, and offline events to expand the brand's business network and visibility.

Reporting

Prepare regular reports on visits, sales achievements, partner development, and market updates.

Qualifications

Bachelor's degree (S1) in Management, Marketing, Business, or a related field; Diploma (D3) holders with strong experience are welcome to apply.
Minimum 2–3 years of experience in B2B sales, business development, or account management, with at least 1 year in a supervisory or team lead role.
Experience in the fashion, modest wear/hijab, textile, or retail industry is a strong advantage.
Proven track record of achieving or exceeding sales targets.
Strong network among resellers, distributors, retail stores, or hijab communities is a plus.
Excellent communication, presentation, and negotiation skills.
Good understanding of fabrics, fashion trends, and the modest fashion market.
Able to create proposals, sales reports, and basic data analysis using Microsoft Office or Google Workspace.
Self-motivated, target-oriented, and able to work independently as well as in a team.
Willing to travel frequently for field visits and to work at events on weekends when required.
Owns a vehicle and a valid driving license (SIM A/C) is preferred.

What We Offer