Sales Support Officer

MSC Mediterranean Shipping Company is a global business engaged in the shipping and logistics sector. Present in 155 countries, MSC facilitates international trade between the world's major economies, and among emerging markets across all continents.

Founded in 1970 and headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organization driven by the Aponte family. A world leader in container shipping, MSC has evolved from a one vessel operation into a globally respected business with a fleet of 570 vessels and more than 100,000 staff.

MSC delivers goods and services to local communities, customers and international business partners. With access to an integrated global network of road, rail and sea transport resources, the company prides itself on delivering global service with local knowledge.

Through a network of 524 offices, MSC ensures that shippers can talk directly to our representatives, as well as using a variety of e-business solutions for digitalized cargo bookings. Responding to the needs of our customers, MSC is a major driving force behind the evolution of smart containers in our industry, helping to set the standards for digital shipping.

MSC calls at 500 ports on 215 trade routes, carrying some 21.5 million TEU (twenty-foot equivalent units) annually, via a modern fleet, equipped with the latest green technologies.

Over the years, MSC has diversified its activities to include overland transportation, logistics and a growing portfolio of port terminal investments. Today, our focus remains true to our roots and we continue to build and retaining long-term trusted partnerships with customers of all size and scale.

We are pleased to announce an opening for the position of Sales Support Officer based in Jakarta, Indonesia.

There will be opportunities for MSC to invest in your professional journey for excellence.

Key Responsibilities:

• To monitor and ensure Sales Lead send to the right PIC as well as following up the result.
• To frequently contact and or join with sales officer to make courtesy visit to customer.
• To provide tariff rate and schedule to clients whenever they need.
• To call any potential shipper and get their prospect shipment / booking.
• Offering and quoting rate to shipper based on tariff rates or instruction from Trade Manager.
• To check and provide rates for each of incoming shipping order in which CS does not aware (for new shipper or new dealing rate).
• Co-ordinate with other sales and or trade manager in quoting a rate or follow up a customer.
• Co-ordinate with finance department for invoicing purpose.
• To follow up shipper for cargo nomination that received from a sales lead by providing a proper schedule and other requirement needed by shipper.
• To correspondence with destination agent who send the sales lead and advice to them the result of shipment arrangement and other necessary information.
• To fill up the rate into FCM and ensure freight manifest are being processed accurately.

Requirements:

• Candidate must possess at least Diploma, Bachelor's Degree in Logistic/Transportation or equivalent.
• At least 1 year of working experience in the related field is required for this position, fresh graduate is welcome to apply.
• Knowledge of Shipping Business Process and Market situation.
• Attention to details