Sales Stock Associate

Company Description

Aude Mon Ellie (AME) is a luxury ready-to-wear fashion brand that celebrates self-expression, personal growth, and creativity through exceptional, limited-edition designs. We aim to craft unique fashion collections that resonate with individuality while promoting self-confidence and personal transformation. Our philosophy combines exquisite craftsmanship with a focus on community building and meaningful connections. At AME, fashion is more than attire; it is a celebration of personal stories and journeys.

Role Overview

The Sales Associate is responsible for delivering a refined and personalized in-store experience while driving sales performance. This role represents the brand directly and plays a key part in building strong relationships with customers.

Key Responsibilities

1. Customer Experience

• Provide personalized assistance to customers in-store.
• Understand customer needs and recommend suitable products.
• Deliver a warm, attentive, and professional shopping experience.
• Communicate the brand story and product value clearly. 

2. Sales Performance

• Achieve daily and monthly sales targets 
• Upsell and cross-sell products effectively 
• Encourage repeat purchases and build customer loyalty 
• Follow up with customers via WhatsApp or other channels 

3. Styling & Product Knowledge

• Assist customers with styling and outfit combinations 
• Maintain strong knowledge of all products and collections 
• Present products in a way that reflects brand identity 

4. Store Operations

• Maintain store cleanliness and visual presentation 
• Ensure product displays are neat and aligned with brand standards 
• Assist with stock handling and basic inventory checks 
• Support daily store operations under the Store Manager

Qualifications

1. Minimum 1 year of experience in retail, sales, or customer service (fashion is a plus) 
2. Well-groomed, presentable, and confident 
3. Strong communication and interpersonal skills 
4. Sales-driven and target-oriented 
5. Passion for fashion and styling 
6. Able to work in a fast-paced retail environment 
7. Willing to work on weekends and holidays

Preferred Qualifications

1. Experience in fashion retail or premium/luxury brands 
2. Strong sense of styling and aesthetics 
3. Experience handling high-end customers 
4. Familiar with clienteling (building repeat customers) 

Personality Fit

1. Friendly and approachable 
2. Confident but not aggressive 
3. Strong integrity and honesty (non-negotiable) 
4. Attentive to detail 
5. Proactive and not passive 
6. Positive attitude and high energy 
7. Strong sense of responsibility