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mr.d.i.y. indonesia

Sales & Service Ambassador

2-4 Years
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  • Posted 2 days ago
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Job Description

Responsibilities

  • Conducting visits and checking service standard at stores
  • Conducting and reporting Mystery Shopping and observation activities
  • Inspecting store infrastructure to ensure a comfortable shopping environment for customers
  • Handling complaints in the store
  • Developing a customer centric culture across organization
  • Training and delivering customer service excellence training
  • Conducting and reporting Customer Satisfaction Surveys
  • Contributing in sales for product

Requirements

  • Min. Bachelor Degree of any major
  • Min. 2 years of customer service or retail operation
  • Excellence in communication and problem solving
  • Computer proficiency

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About Company

Job ID: 147655241