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cermati.com

Sales Perfomance Monitoring Team Leader

2-4 Years
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  • Posted 4 months ago
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Job Description

Company Description

Job Description

  • Oversee the daily performance of Sales Performance Officers and ensure all operations run according to company rules and targets.
  • Provide guidance and training to team members to improve their communication skills and customer interaction.
  • Lead and coordinate all team activities to ensure solid teamwork and effective collaboration in achieving shared goals.
  • Handle more complex issues or customer complaints that cannot be resolved by the team, and escalate them when necessary.
  • Prepare and submit reports on team performance to the supervisor.

Qualifications

  • Minimum education: Bachelor Degree or equivalent.
  • At least 2 years of experience in a similar or related role.
  • Strong communication skills.
  • Good leadership abilities.
  • Familiar with spreadsheets and Microsoft Excel.

More Info

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About Company

Job ID: 135207439

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