Own sales target setting and territory/quota allocation: cascade business targets down to region, team and individual level with defensible logic.
Design, model and administer sales incentive and commission schemes; run monthly calculation, validation and payout coordination with Finance and HR.
Build and maintain sales dashboards and reporting — pipeline, funnel conversion, productivity per head, coverage, visit compliance, activation quality — with clear definitions and a single source of truth.
Own sales tooling: CRM configuration and data hygiene, field sales/mobile app workflows, lead assignment and distribution logic; act as the business owner in tooling discussions with Product and Tech.
Analyse sales performance to surface root causes and opportunities: which segments, geographies, channels and behaviours actually drive activation and retained transaction volume.
Design and document sales processes and SOPs: lead management, merchant onboarding handoff, escalation paths, KPI definitions, sales playbooks.
Support sales enablement: onboarding materials, training content, and rollout of new products, tools or processes to the field.
Run sales governance rhythms — weekly business reviews, monthly/quarterly performance reviews — and prepare materials for leadership.
Partner with Finance on headcount planning, cost-per-acquisition tracking, and sales budget monitoring; support audit and compliance checks on sales-reported data.
Requirements
Bachelor's degree in Business, Economics, Industrial Engineering, Statistics, Accounting or related field.
3–5 years in sales operations, revenue operations, business operations, commercial analytics, consulting, or FP&A with a commercial focus.
Strong analytical toolkit: advanced Excel/Google Sheets modelling and SQL are essential; BI tool experience (Tableau, Looker, Power BI, Metabase) strongly preferred.
Experience designing or administering incentive/commission schemes, or comparable exposure to target-setting and quota mechanics.
Structured, process-minded thinker who can document a workflow and get an organisation to actually follow it.
Credible with commercial stakeholders: able to challenge a sales leader's assumptions with data while staying a trusted partner.
High integrity when handling performance and payout data.
