Company Description PT Corindo Amagi Putra (CAP Group) is a hospitality and food service company focused on providing high-quality foods, pastries, bakeries, desserts, and beverages in warm, modern, and casual settings. Established in 2016, the group began with Corica Pastries and serves as the official franchisee across Indonesia, expanding from Surabaya to Jakarta in 2020. CAP Group also operates Chao Phraya Thai Fine Cuisine, one of the first Thai fine-dining restaurants in Surabaya, recognized by the Ambassador of Thailand for its role in promoting Thai cuisine and cultural exchange. The company emphasizes excellent customer experience through friendly service and diverse, premium offerings, making it an engaging environment for professionals in sales and hospitality.
Role Description The Sales Officer is a full-time, on-site role based in Surabaya, responsible for driving revenue growth and building strong customer relationships across CAP Group outlets. Day-to-day tasks include identifying and qualifying leads, following up on sales opportunities, and managing sales operations to achieve monthly and quarterly targets. The role involves coordinating with channel partners, supporting promotional activities, and maintaining accurate sales records and reports. The Sales Officer will collaborate closely with store teams to ensure high-quality customer service, gather market feedback, and help develop sales strategies that align with the company's brand and business objectives.
Qualifications
- Strong Customer Service and Communication skills to engage customers, handle inquiries, and support a positive guest experience.
- Proficiency in Lead Generation and Sales Operations to identify prospects, manage pipelines, and execute sales processes effectively.
- Experience in Channel Sales to work with partners, franchise outlets, or distribution channels and support local marketing initiatives.
- Previous experience in food & beverage, hospitality, or retail sales is highly beneficial.
- Ability to work on-site in Surabaya, with flexibility to support peak business hours, weekends, or events as needed.
- Goal-oriented mindset, strong organizational skills, and comfort with basic sales reporting and Microsoft Office or similar tools.
- Minimum of a high school diploma; a diploma or bachelor's degree in Business, Marketing, or related field is an advantage.
