Sales Officer (Proficient in Mandarin)

About The Role

The Business Development Officer has the main responsibility for acquiring new merchants as well as maintaining relations with existing merchants in order to achieve business acquisition goals.

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Educational Qualifications Preferred

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What Will You Do

Prospecting and Lead Generation:

• Identify and target potential customers through research, networking, and lead-generation activities.
• Qualify leads to determine their potential as customers.
  
  

Sales Presentations:

• Conduct product demonstrations and presentations to showcase the features and benefits of the enterprise software.
• Tailor presentations to address the specific needs and pain points of potential clients
  
  

Client Need Analysis:

• Understand the unique requirements and challenges of potential clients.
• Conduct needs assessments to determine how the software can address and solve client issues
  
  

Proposal Development:

• Create and present proposals that outline the software solution, pricing, and terms.
• Work closely with the sales team and other departments to develop comprehensive and competitive proposals
  
  

Negotiation:

• Engage in negotiations with clients to finalize contract terms, pricing, and other relevant details.
• Address objections and concerns raised by clients during the negotiation process.
  
  

Relationship Building:

• Cultivate and maintain relationships with clients to foster long-term partnerships.
• Act as a liaison between the client and the company to ensure customer satisfaction.
  
  

Sales Target Achievement:

• Achieve sales targets and quotas within specified timeframes.
• Implement strategies to meet or exceed sales goals.
  
  

Market Research:

• Stay informed about industry trends, competitor products, and market conditions.
• Use market intelligence to position the software effectively and identify opportunities for improvement.
  
  

Pipeline Management:

• Manage and maintain a sales pipeline, tracking the progress of leads through the sales process.
• Utilize CRM (Customer Relationship Management) tools to organize and manage customer interactions.
  
  

Collaboration with Internal Teams:

• Collaborate with marketing, product development, and customer support teams to ensure a cohesive and customer-focused approach
• Provide feedback from clients to inform product development and marketing strategies
  
  

Documentation and Reporting

• Keep detailed records of sales activities, client interactions, and transactions.
• Provide regular reports to management on sales performance, forecasts, and market trend
  
  

Customer Training and Onboarding

• Assist in the onboarding process for new customers, ensuring a smooth transition and understanding of the software.
• Provide training and support to clients as needed.
  
  

What We Are You Looking For

General Requirements

Bachelor's degree in Business, Marketing, or related field. Understanding of various industries and market dynamics. Good in negotiation, communication, and presentation skills. Ability to work in a fast-paced environment and adapt to rapid changes. Technical Requirement Market Research and Data Analysis: Ability to use software tools for market analysis and identify new business opportunities. This involves gathering and interpreting data to understand market trends. CRM Expertise: Mastery of Customer Relationship Management software is crucial for tracking interactions with potential and existing merchants, as well as for sales forecasting. Financial Modeling: Understanding how to build and interpret financial models to evaluate the profitability of new merchant relationships is vital for a hunter role. Contract Negotiation: Understanding of the legal aspects related to contracts and being skilled in the usage of contract management software. Pipeline Management: Ability to manage and analyze a sales pipeline effectively, using specialized software tools if necessary. Technical Product Knowledge: Understanding the technical aspects of the products or services being sold is crucial for effective pitching and problem-solving. Presentation Software: Skilled in creating and delivering presentations using software like PowerPoint or Keynote, often required for sales pitches to potential merchants. API Understanding: Basic knowledge of APIs can be beneficial if your product or service requires technical integration with the merchant's systems. Language Requirements: Proficiency in Bahasa Indonesia is required for local interactions and market understanding. Native Chinese Mandarin, & English Speaker (Written and oral) Any other fourth language is a plus point (Hindi, Russian, Spanish, French, Japanese, Korean) Soft Skill Requirements Given the dynamic nature of the Hunter role, this incumbent must be agile, proactive, and have a keen sense of opportunities in various industries. Proactive Attitude: The ability to take the initiative in finding new merchant opportunities without waiting for direction. Persuasiveness: Convincing potential merchants to engage with your services or products is crucial. A persuasive manner can make a significant difference in the acquisition process. Resilience and Tenacity: Rejection is part and parcel of a hunter's role. The ability to remain positive and focused despite setbacks is vital for long-term success. Excellent Networking Skills: Building and maintaining a strong professional network is important for identifying and capitalizing on new business opportunities. Strong Closing Abilities: Once a potential merchant has been identified and engaged, the ability to close the deal effectively is crucial. This skill is particularly valuable in a hunter role where acquisition is the primary objective. Analytical Mindset: The ability to analyze market trends, consumer behavior, and competition is important for targeting the right merchants effectively. Quick Decision-making: In the fast-paced environment of new merchant acquisition, quick and effective decision-making skills can be a game-changer. Emotional Intelligence: Understanding the emotional needs and motivations of both team members and potential clients can greatly assist in negotiation and relationship-building processes. Competitiveness: An inherent drive to outperform targets and competitors can be a strong motivator in a hunter role. Time Management: Balancing multiple prospects and sales cycles is a challenging aspect of any hunter role. Efficient time management can significantly boost productivity and success rates.

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Other Details

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