Position Summary
PT Intercipta Kimia Pratama, an APP Group company specializing in specialty chemicals for the pulp and paper industry, is seeking a Manager Sales & Marketing to drive business growth and strengthen customer partnerships. The role is responsible for developing new business opportunities, managing key customer relationships, providing technical sales support, and leading the Sales & Marketing team. Working closely with customers and internal teams, this position helps deliver effective chemical solutions while supporting product development through market insights and customer feedback.
Key Responsibilities
Sales & Business Development
- Develop and implement sales plans to achieve revenue and profitability targets.
- Identify and develop new business opportunities and customers.
- Maintain strong relationships with existing customers to support long-term business growth.
- Prepare sales forecasts, budgets, and periodic performance reports.
Customer & Technical Support
- Visit customers regularly to understand their needs and provide technical support.
- Recommend suitable product applications and help resolve customer issues.
- Coordinate product trials and application evaluations with customers and internal teams.
- Conduct product presentations and technical discussions when required.
Product & Market Development
- Gather customer feedback and market insights to support product improvement and new product development.
- Work closely with R&D and Production to ensure products meet customer requirements.
- Monitor market trends, competitor activities, and new business opportunities.
Leadership & Collaboration
- Lead, coach, and support the Sales & Marketing team to achieve business objectives.
- Coordinate with Production, R&D, and other internal departments to ensure excellent customer service.
- Build and maintain strong relationships with customers, suppliers, and business partners.
Qualifications
- Bachelor's degree in Chemical Engineering, Chemistry, Pulp & Paper Engineering, Industrial Engineering, Business, Marketing, or a related field.
- Minimum 8–10 years of experience in Sales, Technical Sales, Business Development, Key Account Management, or Marketing within B2B manufacturing or industrial sectors.
- Experience in one or more of the following industries is preferred (Specialty Chemicals, Industrial Chemicals, Pulp & Paper, Paper Chemicals, Water Treatment Chemicals, Packaging, Coatings & Adhesives, Manufacturing or Process Industries)
- Excellent communication, negotiation, presentation, and relationship-building skills.
- Willing to travel frequently to customer sites.
- Placement in Serang, Banten.
