Sales (Mandarin Speaker)

La Casa del Habano Bali is Bali's premier destination for the world's finest Habanos cigars, curated accessories, and an exclusive members lounge experience. As an official franchise of the globally acclaimed La Casa del Habano network, we are part of LYD Bali Group - a collection of distinguished lifestyle and hospitality venues including La Favela, La Brisa, Bokashi, La Plancha, La Laguna, Attika, and LYD Organic.

Our clientele is discerning, well-traveled, and global. We set the standard for luxury retail in Bali, and every client interaction reflects that promise.

What you will do

• Deliver exceptional, personalised sales experiences for high-profile and VIP clients
• Build and nurture long-term relationships with customers
• Guide clients in cigar selection, pairings, and lounge etiquette
• Oversee daily store and lounge operations to uphold LCDH brand standards
• Manage inventory accuracy and premium product traceability
• Support in-store events, tastings, and brand activations
• Contribute to social media content and loyalty programme engagement
• Ensure compliance and submit regular performance and sales reports

What we are looking for

• Proficient in Mandarin Chinese, with certified language credentials (mandatory)
• Proven background in luxury or premium retail
• Fluent in English; additional languages are a definite advantage
• 3–5 years of experience in retail, hospitality, or lifestyle brand environments
• Excellent interpersonal skills and natural ease with VIP clientele
• Knowledge of cigars, cigar etiquette, and storage — or a genuine willingness to learn
• A polished, professional presence aligned with a luxury brand identity
• Bachelor's degree in Business, Hospitality, Retail Management, or a related field (preferred)

Ready to represent the world's finest cigars

If you carry yourself with grace, speak with confidence, and believe that every client deserves a truly memorable experience — we would love to hear from you.

Note: Only shortlisted candidates will be contacted.