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Fresher
5 months ago
160 Viewed
0 Applied

Job Description

Company Description

Why work for Accor

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant departments
  • Follow up with Post-Conference reports and review group billings
  • Input all group bookings and update booking activities in the system on a weekly basis
  • Prepare reports, maintain proper records and filing system in accordance to hotel's sales administration process
  • Arrange site inspections for potential clients
  • Promote positive relations with clients and attend to all requests expediently and courteously
  • Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
  • Up-sell and promote hotel's facilities and services at every available opportunity in order to maximize sales revenue

Qualifications

  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all time

Additional Information

experience is an asset

  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities
  • Fluency in English, additional languages are a plus
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