Sales Executive (Chinese Speaking)

Sales Executive (Chinese Speaking) 销售顾问(中文)

There are few places that revere nature's gift like we do, and absolute discretion for our guests is the pattern of our craft.

Soori Bali is an amazing place to be, naturally.

Are you attentive, intuitive, and driven to be the absolute best

We are seeking a Chinese Speaking Sales Executive to join our team onsite in Tabanan, Bali.

在 Soori Bali,我们相信每一段难忘的旅程都始于真诚的连接。我们诚邀一位中文销售专员加入团队,通过专业的沟通与服务,为宾客及合作伙伴打造独特的奢华度假体验。

Key Responsibilities / 主要职责

Sales & Business Development 销售与业务拓展

• Manage sales enquiries from guests, travel agents, and business partners through various communication channels. 通过不同沟通渠道处理宾客、旅行社及合作伙伴的销售咨询。
• Proactively follow up on leads and convert enquiries into confirmed bookings and revenue opportunities. 主动跟进潜在客户,将咨询转化为实际预订及收益机会。
• Build and maintain strong relationships with travel agents, wholesalers, corporate clients, and strategic partners, particularly within Chinese-speaking markets. 与旅行社、分销商、企业客户及战略合作伙伴建立并维护良好关系,尤其是华语市场客户。
• Promote resort accommodation, dining experiences, wellness offerings, and bespoke guest experiences. 推广度假村住宿、餐饮体验、疗愈项目及定制化宾客体验。
• Identify opportunities to maximise revenue through tailored packages, villa upgrades, and additional resort services. 通过定制套餐、别墅升级及附加体验服务提升收益机会。
• Prepare quotations, proposals, and sales correspondence in a timely and professional manner. 及时且准确地提供报价、销售方案及相关文件。
• Maintain strong market awareness and contribute ideas to drive business growth and guest satisfaction. 持续关注市场动态及行业趋势,并积极提出促进业务增长及提升宾客满意度的建议。

Guest Experience & Coordination 宾客体验与协调

• Serve as a key point of contact for guests throughout their booking journey. 作为宾客预订过程中的主要联络窗口。
• Coordinate closely with internal departments to ensure guest preferences and special requests are arranged seamlessly. 与内部团队紧密合作,确保宾客偏好及特殊需求得到妥善安排。
• Deliver personalised and attentive service that reflects the Soori Bali brand experience. 提供个性化且细致周到的服务,展现 Soori Bali 的品牌体验与待客之道。

Requirements & Qualifications / 职位要求与资格条件

• Minimum 2 years of experience in sales, business development, guest relations, or a related role within the hospitality industry. 具备至少 2 年酒店业销售、业务拓展、客户关系管理或相关工作经验。
• Experience in hotels, resorts, or luxury hospitality is highly preferred. 拥有酒店、度假村或高端酒店行业工作经验者优先考虑。
• Fluent in Mandarin and English, with excellent verbal and written communication skills. 中英文流利,具备优秀的口头及书面沟通能力。
• Strong sales mindset with the ability to build relationships, identify opportunities, and achieve business targets. 具备良好的销售意识,能够建立客户关系、发掘商机并达成业务目标。
• Confident, professional, and service-oriented, with a passion for creating exceptional guest experiences. 自信专业,具备良好的服务意识,并致力于为宾客创造卓越体验。
• Excellent interpersonal, negotiation, and presentation skills. 具备优秀的人际沟通、谈判及表达能力。
• Well-organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. 工作细致有条理,能够在快节奏环境中有效管理多项任务。
• Ability to work independently while contributing positively within a team environment. 具备独立工作能力,同时能够积极融入团队合作。
• Experience working with travel agents, corporate clients, luxury travel advisors, or high-net-worth guests will be an advantage. 具备与旅行社、企业客户、高端旅游顾问或高净值宾客合作经验者优先考虑。

Join Us / 加入我们

At Soori Bali, we believe genuine hospitality begins with meaningful connections. If you are passionate about luxury hospitality, building relationships, and creating exceptional guest experiences, we would love to hear from you.

在 Soori Bali,我们相信真正的待客之道始于真诚的连接。如果您热爱高端酒店行业,擅长建立客户关系,并致力于创造卓越的宾客体验,我们诚邀您加入我们的团队。