Sales Coordinator

Rich Products Corporation is a Multi-National Corporation (MNC) with over 11,000 associates worldwide and is a leading supplier in the foodservice, in-store bakery, retail and industrial marketplaces. We specialize in the manufacturing of an extensive array of delicious products to satisfy the appetite of customers in more than 100 countries and six continents.

An exciting opportunity has arisen for a dynamic, creative, results-driven, and professional Sales Coordinator to join Rich's family. This great opportunity is best suited for an energetic and aspiring person who wants to be part of a global organization. Reporting directly to the Sales Manager, you will responsible to provide value added service to our customers and to promote sales and to cement business-partner relationship with our customers.

To develop, and lead the Sales activities and support the technical service activities to achieve financial targets and profitability and grow our market share.

Job Responsibilities:

• Coordinate daily sales activities and ensure smooth communication between sales team, customers, logistic, and internal departments.
• Monitor customer purchase orders, delivery schedules, and shipment status.
• Prepare sales reports, forecasts, and monthly performance summaries.
• Follow up outstanding orders, payment status, and customer inquiries.
• Support sales team with administrative tasks and documentation.
• Maintain accurate sales data and customer records in the system.
• Assist in handling customer complaints and provide timely solutions.
• Compile and summarize customers weekly inventory goods reports.

Requirements:

• Minimum 3 years experience in Sales Coordination, Customer Service, or related role.
• Good communication and coordination skills.
• Strong administrative and multitasking abilities.
• Proficient in Microsoft Excel
• Able to work under pressure and handle fast-paced working environments.
• Basic customer service experience is acceptable.
• Fluent in English, both written and spoken, is preferred.