Sales Consultant

Sales Consultant Join Gotrade and Help Revolutionize Investing in Indonesia!

A LITTLE ABOUT US

At Gotrade, we are on a mission to make the most amazing product experience for traders and investors in Indonesia.

We believe investing should be accessible, safe, and engaging for everyone and were building the infrastructure, tools, and team to make that possible. As we continue to grow our user base, were launching targeted, high-impact initiatives to support user onboarding and drive engagement.

ABOUT THE ROLE

We are hiring Sales Consultants to engage and convert Indonesian sign-ups into active depositors. Youll be the first point of contact for users whove signed up but not yet deposited, using WhatsApp and calls to deliver relevant, insightful, and confidence-building conversations.

This is a remote role that requires market awareness, sales instinct, empathy, and discipline.

Location: Jakarta Office

Key Responsibilities

• Place outbound calls to users using Qontak or similar dialer
• Initiate and manage WhatsApp conversations using CRM-integrated workflows
• Identify user hesitations and deliver persuasive, insight-backed sales pitches
• Guide users through basic financial services processes, including KYC/registration
• Answer questions related to US stock market, macro news, or Gotrades value proposition
• Log outcomes and user feedback into the CRM to support data-driven refinements
• Collaborate with growth and marketing teams to improve targeting and scripts

Ideal Candidate Profile

• Experience in telesales or customer support in fintech, brokerage, banking, or e-commerce
• Strong familiarity with US stock market fundamentals (e.g., EPS, P/E ratio, sectors)
• Actively follows U.S. macroeconomic events (e.g., Fed announcements, inflation data, earnings)
• Confident explaining financial terms to beginner investors in Bahasa and English
• Comfortable navigating KYC flows and regulatory requirements for onboarding
• Friendly, persuasive communicator who can balance empathy with commercial urgency
• Self-motivated, organized, and reliable in a fast-paced environment

Requirements

• 2-3 years of experience in telesales, customer service, or sales operations
• Strong written and spoken Bahasa Indonesia, with solid English comprehension
• Knowledge of basic brokerage or financial account opening requirements (KYC)
• Familiarity with CRM tools, WhatsApp Business, and call systems
• Strong home internet connection and quiet work environment
• Based in Indonesia and legally eligible to work

Why You Should Join Us

Ownership & Autonomy Be part of a high-impact team with room to take initiative.

Meaningful Impact Your work will contribute to shaping the future of investing in Indonesia.

Top-Tier Team Work alongside a driven and talented team that values execution and innovation.