Company Description
Corporate Innovation Asia (CIAS) is a hands-on consulting firm dedicated to empowering corporate talents to design, develop, and deploy innovations that enhance business performance. By leveraging extensive expertise, CIAS aims to drive impactful changes within organizations. Located in Pasar Rebo, CIAS works closely with clients to ensure practical and successful outcomes.
Role Description
To provide business insights, sales operational control, and executive support to enable effective decision-making, disciplined sales execution, and continuous business performance improvement.
Key Responsibilities
1. Business & Market Analyst
- Analyze market, client, lead, sales, and event data to identify trends, opportunities, risks, and business insights.
- Monitor sales performance, funnel conversion, pipeline, and opportunity movement to support business decisions.
- Translate data into clear insights, recommendations, and actionable reports for the Sales Division.
- Conduct ad-hoc business/market analysis to support commercial initiatives and management decisions.
2. Sales Admin / CRM Manager
- Manage and maintain CRM, client database, sales pipeline, lead records, and sales activities with high data accuracy and discipline.
- Ensure timely and consistent lead/inquiry registration, follow-up tracking, funnel updates, and data hygiene.
- Monitor CRM adoption and sales data quality to ensure reliable sales visibility and reporting.
- Manage incoming inquiries and client requests across designated WhatsApp, Email, and other sales channels.
- Coordinate with Sales and related functions to ensure data, documentation, and sales administration are properly maintained.
3. Head Assistant / Executive Business Support
- Provide analytical, administrative, and operational support to the Head of Sales.
- Prepare management reports, dashboards, presentations, meeting materials, and business updates.
- Maintain action trackers, follow-ups, priorities, and key deliverables to ensure execution momentum.
- Consolidate information across functions and provide structured summaries and recommendations for management review.
- Support coordination of internal and external stakeholders with a high level of professionalism, confidentiality, and responsiveness.
Qualifications
- Min 1 years of experience in Business/Sales Analytics, Sales Operations, CRM, Sales Administration, Business Development Support, or Executive/Management Support.
- Strong business acumen, analytical thinking, and problem-solving skills.
- Proficient in Excel/Google Sheets, including data analysis, reporting, and visualization.
- Familiar with CRM, sales funnel, pipeline management, database management, and sales reporting.
- Strong capability in reporting, data interpretation, presentation, and executive communication.
- Highly organized, detail-oriented, proactive, and reliable in managing data, follow-ups, and multiple priorities.
- Able to work independently while effectively coordinating with cross-functional and senior stakeholders.
- Python (Pandas), Power BI/Looker Studio, or Streamlit is an advantage.
