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simbadda group

Sales & Marketing Technology

simbadda group
Indonesia
3-5 Years
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  • Posted 22 hours ago
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Job Description

  • CRM & Customer Data Management
  • Lead implementation and management of CRM system
  • Develop and maintain a centralized customer database
  • Ensure data accuracy and consistency across all channels
  • Build customer segmentation and lifecycle tracking
  • Sales Technology Enablement
  • Develop and optimize sales pipeline tracking systems
  • Monitor and improve sales team performance through data
  • Integrate sales processes from order to fulfillment
  • Build sales dashboards and forecasting tools
  • Marketing Technology & Automation
  • Implement marketing automation tools (email, WhatsApp, ads tracking)
  • Track campaign performance and optimize ROI
  • Manage customer acquisition and retention systems
  • Establish attribution models for marketing channels
  • Omnichannel Integration
  • Integrate offline and online sales channels (retail, marketplace, website)
  • Ensure consistency in customer data, pricing, and promotions
  • Collaborate with internal teams to unify customer experience
  • Data Analytics & Reporting
  • Develop dashboards and reports for sales and marketing performance
  • Analyze customer behavior, product performance, and campaign results
  • Provide actionable insights to support business decisions
  • System Integration & Automation
  • Collaborate with IT to integrate CRM, ERP, POS, and other systems
  • Identify and implement automation opportunities to improve efficiency
  • Ensure systems scalability and reliability
  • Training & Stakeholder Management
  • Train sales and marketing teams on system usage
  • Work closely with internal stakeholders and external vendors
  • Drive adoption of technology across the organization

Minimum Qualifications

Education & Experience

  • Bachelor's degree in Business, Information Systems, Marketing, or related field
  • Minimum 35 years of experience in CRM, Martech, or Sales Operations
  • Experience in retail, FMCG, or electronics industry is a plus

Technical Skills

  • Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot, Zoho)
  • Familiar with marketing automation tools and analytics platforms
  • Strong data analysis skills (Excel, Power BI, or similar tools)
  • Understanding of system integration (ERP, API) is preferred

Core Competencies

  • Strong analytical and problem-solving skills
  • High attention to detail and data accuracy
  • Ability to manage cross-functional projects
  • Strong communication and stakeholder management skills
  • Proactive and results-driven mindset

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Crm, Marketing Technology, Sales Operations
Employment Type:
Full time

About Company

simbadda group

Job ID: 145231741

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Last Updated: 31-03-2026 07:04:17 PM
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