Risk& Compliance Specialist

Key Responsibilities

Review and verify customer KYC documents (IDs, business licenses, etc.) against anti-fraud databases, resolving cases daily within defined SLA.

Review customer identities and counter-parties against international sanctions requirements, identify politically key persons, sanctions risk.

Proactively engage clients to resolve incomplete/flagged submissions via multilingual channels (primarily Indonesian and English).

Identify recurring risk patterns (e.g., mismatched information) and contribute to risk knowledge base.

Lead merchant due diligence: Analyze business models, transaction histories, and ownership structures to assign risk tiers.

Be familiar with and stay tune to the AML/CTF laws & regulations.

Key Requirements:

Bachelor degrees in Business/Finance/Laws preferred.

1-5 years work experience, and at least 1 year in compliance/risk roles, or in cross-border risk control (e-commerce/payments industry preferred).

Obsessive attention to detail (spot blurred document edges/date inconsistencies). Advanced data analysis skills (Excel/SQL) and logical risk modeling capabilities.

Fluency both in English and IndonesianMandarinSpanish are a plus.

Core Traits Customer empathy:

Turn compliance rejections into trust-building opportunities.

Risk intuition: Connect dots between seemingly normal behaviors to predict fraud.

Growth mindset: Thrive in weekly upskilling sessions on emerging fraud tactics.