Retail Store Manager

Company Description PT. Bangun Indopralon Sukses was founded in 1984 by Ir. Indrajana and has grown into a trusted building materials company in Indonesia. The company started with trading building materials such as pipes under well-known brands like PIPAKU. It later expanded into manufacturing MPOIN PLUS water tanks, pioneering anti-crack, anti-bacterial, and anti-moss technology in various sizes and models to meet diverse customer needs. PT. Bangun Indopralon Sukses also produces MPOIN PLUS pipes using lead-free technology that is safe for health. In addition, the company supplies a broad range of building materials, including gutters, water hoses, plastic ropes, and other construction-related products.

Role Description The Retail Store Manager is a full-time, on-site role based in Tangerang. This role is responsible for overseeing daily store operations, including supervising staff, managing stock levels, and ensuring the store is clean, organized, and aligned with company standards. The Retail Store Manager will monitor sales performance, implement promotional activities, and maintain accurate records of transactions and inventory. The role includes handling customer inquiries and complaints, ensuring high levels of customer satisfaction, and enforcing retail loss prevention procedures. The Retail Store Manager will also collaborate with headquarters, prepare regular reports, and support training and development of store team members.

1. Minimal 5 tahun pengalaman di bidang retail/store management, diutamakan material building.
2. Minimal 2 tahun pengalaman sebagai Store Manager/Area Manager/Supervisor.
3. Berpengalaman mengelola operasional toko, sales, stok, dan customer service.
4. Memahami strategi penjualan retail, merchandising, promotion, dan store activation.
5. Mampu meningkatkan sales, customer traffic, conversion, dan repeat order.
6. Menguasai target & KPI store, termasuk omzet, margin, produktivitas sales, dan inventory turnover.
7. Berpengalaman dalam team management, coaching, dan evaluasi kinerja.
8. Memahami pengelolaan inventory, stock opname, display, dan loss prevention.
9. Mampu melakukan analisis market, kompetitor, dan customer behavior.
10. Memiliki kemampuan komunikasi, negosiasi, problem solving, dan leadership yang baik.

Diutamakan memiliki pengalaman mengembangkan direct store dari tahap opening hingga growth