Company Description MAURI Restaurant is a contemporary Italian dining destination in Seminyak, Bali, inspired by Chef Maurizio Bombini's roots in the Puglia region of Southern Italy. The restaurant focuses on conscious cuisine, using homemade items from its rooftop hydroponic garden and carefully selected local ingredients in collaboration with Balinese farmers. Open for dinner, MAURI offers an à la carte menu and seasonal tasting menus, delicately presented on custom GAYA ceramics, in an intimate 40-seat setting with a 5-seat Chef's counter. A separate Bar & Lounge on the mezzanine level serves aperitivo-style small bites and cocktails with an outdoor balcony. The open, glass-enclosed kitchen reflects the restaurant's emphasis on authenticity, transparency, and warm, personalized hospitality.
Role Description The Restaurant Manager is a full-time, on-site position located in Kuta Utara, responsible for overseeing daily operations and ensuring a high standard of guest experience. This role includes supervising front-of-house staff, managing reservations and seating, coordinating with the kitchen team, and maintaining smooth service throughout dinner service. The Restaurant Manager monitors customer feedback, addresses guest concerns, and implements service improvements to uphold MAURI's standards of intimacy, trust, and refined hospitality. Additional responsibilities involve staff scheduling, training, and performance management, overseeing inventory and ordering for food and beverage, and ensuring compliance with health, safety, and hygiene regulations. The role also supports basic financial management such as cost control, reporting, and collaboration with ownership to drive revenue and operational efficiency.
Qualifications
- Strong customer service and customer satisfaction skills, with the ability to build lasting guest relationships and handle feedback professionally.
- Experience in hiring, training, and supervising restaurant staff, fostering a respectful, collaborative work environment.
- Excellent communication skills, including clear verbal communication with guests and team members and effective coordination between front and back of house.
- Solid knowledge of food & beverage service, fine dining standards, and wine and cocktail service preferred.
- Previous experience as a Restaurant Manager or in a supervisory role in upscale or fine dining establishments.
- Proven ability to manage schedules, inventories, and basic cost control and budgeting.
- Strong organizational skills, attention to detail, and ability to remain calm and solutions-focused during busy service periods.
- Knowledge of food safety, hygiene, and local regulatory requirements.
- Proficiency in basic computer systems and reservation or POS software; additional language skills are an advantage.
- Relevant hospitality or restaurant management education or certification is beneficial
